Brand Ambassador, IT Solutions Architect

Job not on LinkedIn

🔥 27 minutes ago

🇺🇸 United States – Remote

💵 $18 - $22 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Capacity

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

📦 Logistics

🛍️ eCommerce

🚗 Transport

Logistics • eCommerce • Transport

Capacity is a third-party logistics (3PL) and fulfillment company that provides nationwide U. S. and UK warehousing, order fulfillment, and value-added services for eCommerce, DTC, and retail brands. The company emphasizes smooth onboarding, integrated technology and data to power decisions, and tailored operations (including hazmat handling and retail/node selection) to protect brand experience and support growth. Capacity partners with consumer-facing brands across beauty, wellness, apparel, electronics, and CPG to deliver fast, cost-effective distribution and omnichannel fulfillment.

📋 Description

• Represent CDW.com as an elite IT Brand Ambassador • Provide high-skill, white-glove chat interactions • Understand customer challenges • Recommend appropriate products and IT solutions • Guide confident purchasing decisions • Provide expert recommendations across enterprise hardware, infrastructure, and IT solutions • Deliver a premium support experience emphasizing value, empathy, and technical expertise • Build customer loyalty through memorable interactions and successful outcomes • Represent CDW's portfolio and navigate product comparisons • Use consultative communication to uncover customer needs and guide them toward appropriate outcomes

🎯 Requirements

• 5+ years of IT industry experience • Background in large-scale corporate, healthcare, or institutional IT highly beneficial • Deep familiarity with Windows, macOS, and Linux • Familiarity with Dell, HP, Cisco, and Apple hardware • Exceptional written communication ability demonstrating warmth and expertise • Ability to manage multiple concurrent conversations professionally and accurately • Desktop or laptop required; mobile/tablets not supported • Stable high-speed internet of 10 Mbps or more • Reliable audio capability • Employment as a 1099 independent contractor

🏖️ Benefits

• Performance-based incentive rewards • Weekly payouts • Remote work arrangement • Opportunities to serve and educate Create A Loop students throughout the year