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Concierge Gen Ops Specialist, Principal Coordinator – Velocity Black

🔥 0 minutes ago

⚔️ Virginia – Remote

infoinfo

💵 $56.8k - $64.8k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

Where this job comes from

Posted on Capital One's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Capital One

Capital One

10,000+ employees

🏦 Banking

💳 Fintech

💸 Finance

💰 Post-IPO Equity on 2023-05

Banking • Fintech • Finance

Capital One is a leading financial services company that specializes in offering credit cards, auto loans, banking, and savings accounts. With a focus on innovation and technology, Capital One aims to change banking for good by providing customer-friendly solutions and fostering a diverse and inclusive workforce. The company is known for its commitment to creating a positive impact in the banking industry through advanced digital tools and customer service excellence.

📋 Description

• Communicate with clients, restaurants, vendors, and team members to deliver great service across dining, experiences, travel, and luxury goods • Source content ideas and submit them to the Content Team weekly • Complete end-to-end member requests • Deliver concierge services through chat, AI, mobile payments, and the app experience

🎯 Requirements

• High School Diploma, GED, or Equivalent Certification • At least 1 year of Luxury Hospitality experience • Adaptability and multitasking • ‘Yes first’ mentality • General knowledge of high end experiences, luxury goods, and restaurants • Experience working with high net worth individuals and clients • Entrepreneurial, problem-solving attitude • Excellent, clear and effective verbal and written communication skills • Experience in a collaborative and transparent environment • Ability to work in high-pressure environment with tight deadlines • Flexible working hours; available to work on evenings and weekends • Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support • Preferred: Bachelors Degree • Preferred: 2+ years of experience in Luxury hospitality

🏖️ Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being • Benefits eligibility varies based on full- or part-time status, exempt or non-exempt status, and management level • Flexible working hours • Equal opportunity employer committed to non-discrimination • Reasonable accommodation support

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