Advisor, Third Party Returns – Reverse Logistics

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🔥 0 minutes ago

🐎 Kentucky, Ohio, +2 more states – Remote

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💵 $67.5k - $96.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of Cardinal Health

Cardinal Health

10,000+ employees

Founded 1971

📦 Logistics

🏭 Manufacturing

🏥 Healthcare

💰 $78M Post-IPO Debt on 2006-08

Logistics • Manufacturing • Healthcare

Cardinal Health is a global healthcare services and products company. It provides a comprehensive range of healthcare services, including medical supply distribution, pharmaceutical distribution, and logistics solutions to various healthcare facilities such as hospitals, community health centers, and ambulatory surgery centers. Additionally, Cardinal Health offers a variety of medical products and pharmaceutical services. The company also focuses on innovative solutions to enhance healthcare delivery, through services like patient support, pharmacy management, and advanced therapy solutions. Cardinal Health is committed to supporting healthcare providers in delivering quality patient care while optimizing operational efficiency.

📋 Description

• Serve as the day-to-day liaison between third-party returns processors and Cardinal Health Operations, Sales, Finance, Sourcing, QRA, Legal, Commercial Enablement, and Accounting • Provide returns subject matter expertise across pre-funded, pass-through, and DC programs • Monitor contractual compliance between Cardinal Health and third-party returns processors • Streamline business flow with third parties and internal teams • Identify and implement improvements across people, process, and technology • Ensure change is managed for internal and external resources and processes continue to adhere to quality standards • Support improvement of reverse logistics KPIs • Compile monthly summaries of returns costs and volumes and review them with leadership • Participate in calls with third-party processors and QBRs • Identify and train sales on best practices for the third-party returns program, including preferred contractual language and program adherence

🎯 Requirements

• Bachelor's degree in related field, or equivalent work experience, preferred • 4-8+ years of pharmaceutical logistics/operations industry experience, preferred • Experience in high volume logistics with an emphasis on customer focus and operational excellence preferred; reverse logistics environment a plus • Project management experience preferred, but not required • Prior Lean Certification preferred (White Belt, Yellow Belt, Kaizen Leader Training) • Proficiency in Microsoft Excel and PowerPoint • Strong analytical and problem-solving skills; Manhattan or SAP experience is a plus • Ability to work in dynamic, cross-functional teams in a matrixed environment • Ability to think strategically and execute on day-to-day activity with general guidance • Effective interpersonal and negotiating skills, ability to influence others, conflict resolution and facilitation skills • Strong communication skills • Strong executive presence with ability to lead, message, and partner across and upwards • Ability to travel 10-15%

🏖️ Benefits

• Medical, dental and vision coverage • Paid time off plan • Health savings account (HSA) • 401k savings plan • Access to wages before pay day with myFlexPay • Flexible spending accounts (FSAs) • Short- and long-term disability coverage • Work-Life resources • Paid parental leave • Healthy lifestyle programs

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