Representative II – Reorder Status, Demand Generation

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $15 - $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📈 Performance Marketing

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cardinal Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1971

📦 Logistics

🏭 Manufacturing

🏥 Healthcare

💰 $78M Post-IPO Debt on 2006-08

Logistics • Manufacturing • Healthcare

Cardinal Health is a global healthcare services and products company. It provides a comprehensive range of healthcare services, including medical supply distribution, pharmaceutical distribution, and logistics solutions to various healthcare facilities such as hospitals, community health centers, and ambulatory surgery centers. Additionally, Cardinal Health offers a variety of medical products and pharmaceutical services. The company also focuses on innovative solutions to enhance healthcare delivery, through services like patient support, pharmacy management, and advanced therapy solutions. Cardinal Health is committed to supporting healthcare providers in delivering quality patient care while optimizing operational efficiency.

📋 Description

• Respond to customer inquiries regarding order status, discrepancies, pricing/product inquiries, complaints, and returns • Process customer purchase orders • Maintain operations by following policies and procedures • Maintain customer confidence and protect operations by keeping information confidential • Contribute to team results and accomplish related tasks • Adhere to departmental service levels and KPIs • Adapt to new assignments and a fast-paced changing environment • Identify opportunities for continued process improvement • Assist with onboarding new hires • Provide phone support nationally across all time zones • Handle approximately 50 to 60 calls per day

🎯 Requirements

• High School Diploma, GED or equivalent work experience, preferred • 1-3 years of experience, preferred • Work experience in a fast-paced high-volume call center, preferred • Work experience in healthcare, preferred • Prior order & or re-order entry preferred • Ability to respond to customer inquiries about order status, discrepancies, pricing/product inquiries, complaints, and returns • Ability to process customer purchase orders • Ability to follow policies and procedures • Ability to maintain confidentiality • Ability to meet departmental service levels and KPIs • Ability to adapt to new assignments and a fast-paced changing environment

🏖️ Benefits

• Medical, dental and vision coverage • Paid time off plan • Health savings account (HSA) • 401k savings plan • Access to wages before pay day with myFlexPay • Flexible spending accounts (FSAs) • Short- and long-term disability coverage • Work-Life resources • Paid parental leave • Healthy lifestyle programs