Manager, Language Access & Interpreter Services

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🔥 1 minute ago

🏈 Alabama, Alaska, +31 more states – Remote

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $47 - $71 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌎 Translator / Interpreter

👻 Ghost score 0%

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Advocate Aurora Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $10.2M Grant on 2019-08

Healthcare • Healthcare Insurance

Advocate Aurora Health is a leading healthcare organization that operates across various regions including Central Chicagoland, Central Wisconsin, Greater Milwaukee, and more. With a diverse range of career areas such as advanced practice clinicians, behavioral health, nursing, and more, Advocate Aurora Health is committed to helping people live well. The organization offers numerous benefits and opportunities for career advancement, fostering an environment where individuals can thrive and innovate in the healthcare sector. Advocate Aurora Health prioritizes the safety of its candidates and maintains a robust recruitment process to protect sensitive information.

📋 Description

• Provide leadership and accountability for the Language Access Interpreter Services Command Center and teammate scheduling • Develop and implement system-wide translation and interpretation systems • Ensure services comply with state and federal regulations, accreditation and compliance requirements, and organizational policy • Participate in strategic planning for language services across the system • Lead quality monitoring and improvement initiatives for translation and interpretation services • Build relationships with management, employees and medical staff regarding services for LEP and deaf/hard of hearing populations • Design activities to improve, promote and publicize Translation and Interpretation Services • Develop capital and operating budgets with the director • Monitor budgets, analyze variances and take appropriate action • Manage, train, develop and evaluate employees • Provide direction and support to subordinate employees • Select, train, develop and evaluate subordinates and initiate personnel actions • Participate in safety initiatives and risk mitigation • Coach staff on performance, complete performance reviews and support staff morale

🎯 Requirements

• Leadership experience is required • Typically requires 5 years of experience in a medical environment performing medical verbal and written interpretation and translation, leading and prioritizing staff work, and acting as a resource to staff on complex cases • 1 year of supervisory experience in a medical environment • Bachelor's Degree (or equivalent knowledge) in Health Care Administration OR Bachelor's Degree (or equivalent knowledge) in Nursing • Professional command of bilingual medical terminology, including anatomy and physiology, diagnostic process, treatment, prevention and health education models • Knowledge of the ethics of medical interpreting as outlined by the National Council on Interpreting in Healthcare (NCIHC) • Ability to oversee interpreters handling difficult messages including death and dying • Excellent human relations and communication skills • Basic computer skills • Ability to utilize video interpreting techniques • Ability to work M-F, 8:00a–5:00p • Position requires travel • Must wear protective clothing when necessary

🏖️ Benefits

• Benefits Eligible • Competitive compensation • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program • Career development programs