RN Supervisor – Engagement Center

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🔥 0 minutes ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $44 - $66 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Advocate Aurora Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $10.2M Grant on 2019-08

Healthcare • Healthcare Insurance

Advocate Aurora Health is a leading healthcare organization that operates across various regions including Central Chicagoland, Central Wisconsin, Greater Milwaukee, and more. With a diverse range of career areas such as advanced practice clinicians, behavioral health, nursing, and more, Advocate Aurora Health is committed to helping people live well. The organization offers numerous benefits and opportunities for career advancement, fostering an environment where individuals can thrive and innovate in the healthcare sector. Advocate Aurora Health prioritizes the safety of its candidates and maintains a robust recruitment process to protect sensitive information.

📋 Description

• Supervise daily activities of a multidisciplinary team including RNs, LPNs, Medical Assistants, and unlicensed team members • Monitor clinical interaction volumes and acuity and adjust resources in real time • Develop and implement audit criteria, resources, and training with clinical quality and education peers • Provide individual and group coaching based on team member performance and outcome trends • Coordinate and implement processes for compliance with organizational policies, licensure, and state/federal regulations • Develop and implement continuing education required for licensure with clinical education • Liaise with internal and external business partners to optimize services, close service gaps, improve consumer experience, and increase patient safety • Resolve patient, customer, and business partner concerns with the manager when appropriate • Participate in strategic planning and implementation supporting departmental and organizational goals • Develop and implement change management, communication, and sustainment plans • Assess and optimize workflows and develop and implement new workflows or lines of service • Perform human resource responsibilities including coaching, performance reviews, hiring, compensation changes, promotions, career ladder progression, professional development, performance improvement planning, and separations • Lead team member engagement activities and outcomes • Ensure compliance with the organization’s Code of Ethical Conduct, policies, regulations, and applicable laws

🎯 Requirements

• Registered Nurse License required • Bachelor’s degree in Nursing or equivalent experience • Typically requires 5 years of experience in nursing • Excellent interpersonal, problem-solving, and critical decision-making skills • Advanced computer skills, including Microsoft Office Suite and database applications • Functional experience with electronic medical record and telephony systems preferred • Ability to work with individuals across varied skill sets and roles • Excellent written and verbal communication skills • Ability to tailor messaging for varied audiences • Ability to prioritize multiple responsibilities and tasks with a high level of autonomy • Experience with project management, sustainment planning, and operational budgeting • Results- and detail-oriented approach • Strong analytical skills

🏖️ Benefits

• Benefits Eligible • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance • Paid Time Off programs • Medical, dental, vision, life, and Short- and Long-Term Disability benefits • Flexible Spending Accounts for eligible health care and dependent care expenses • Adoption assistance • Paid parental leave • Defined contribution retirement plans with employer match • Other financial wellness programs • Educational Assistance Program • Benefits and well-being programs • Career development programs • Competitive compensation • Generous retirement offerings