Scheduler

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wellstar Health System

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1992

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Wellstar Health System is a comprehensive healthcare organization dedicated to providing personalized and compassionate care to patients in Georgia and South Carolina. With a diverse range of career opportunities, Wellstar supports its employees' career growth and wellbeing through a positive culture, excellent benefits, and a focus on diversity, equity, and inclusion. The organization emphasizes the importance of treating both patients and staff with respect and care, making it a sought-after workplace in the healthcare industry. Wellstar is committed to offering high-quality healthcare services and maintaining strong community engagement.

📋 Description

• Schedule Medical Imaging appointments via inbound and/or outbound telephone calls or in person • Provide outstanding customer service in a fast-paced environment • Drive system-wide volumes by scheduling Medical Imaging appointments • Apply knowledge of Medical Imaging exams, modalities, patient preparations, and instructions • Verify diagnosis codes, insurance requirements, testing frequencies, payors, authorizations, and referrals • Perform medical necessity checks and follow the ABN process • Conduct exam pre-screening to ensure patients meet test criteria • Coordinate specialized Radiologist exams with the correct facility schedule • Schedule Cardiopulmonary procedures, including echocardiograms • Process EMR, fax, email, electronic, and paper orders • Work with Medical Imaging Schedule Orders Work Queues • Handle heavy phone volumes using appropriate telephone etiquette and scripting • Accurately enter, verify, and correct patient, demographic, insurance, and scheduling data • Obtain required information from patients, representatives, and physician offices • Verify payors through real-time eligibility, web, or phone • Exercise judgment in emergent situations, solve problems, retain composure, and escalate issues as necessary • Interact professionally with co-workers, patients, and referring office staff • Promote positive working relationships with team leads, supervisors, and managers • Orientate new employees and document training • Assist other Scheduling areas and participate in interviews for new hires when asked • Meet Service Recovery and Customer Service guidelines • Comply with Wellstar Health System policies, standards of work, and code of conduct • Perform other duties as assigned

🎯 Requirements

• High School Diploma General or GED General • Minimum 1 year of experience in customer service or medical scheduling • Strong customer service skills • Good communication and organizational skills • Basic insurance carrier and pre-certification knowledge preferred • Computer skills preferred • Basic typing and data entry experience • Medical Terminology preferred • Ability to communicate and understand verbal and written English language • Positive attitude • High level of attention to detail and low error rate • Regular, reliable attendance • Flexible with work hours to meet department needs

🏖️ Benefits

• Support to do more meaningful work • More rewarding life