Account Support Manager

🔥 6 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CareMetx, LLC

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

CareMetx, LLC is a company that specializes in transforming patient access to specialty therapeutics by reducing the time to therapy. They offer a digital Hub service that addresses emotional, financial, and clinical barriers for patients, aiming to improve treatment timelines and ongoing therapy use. CareMetx provides high-touch support and utilizes advanced technology to offer solutions for access, affordability, and adherence, benefiting both patients and healthcare providers. They partner with specialty pharmaceutical brands, healthcare providers, and hospital systems to enhance patient outcomes.

📋 Description

• Coordinate and facilitate customer onboarding • Schedule and facilitate kickoff meetings for new customers following sales hand-off • Facilitate communication between clients and the technical team • Schedule and perform training as needed • Proactively maintain customer relationships and meet with customers regularly • Stay up to date on customer support issues • Achieve customer utilization goals for CareMetx solutions • Manage 150–200 physicians within 30–50 practice accounts

🎯 Requirements

• Bachelor’s degree preferred • 2–3 years of prior professional experience; software or healthcare industries preferred • PM/EMR, Prior Authorization, or clinical workflow experience highly desired • Exceptional communication skills for internal and external communications • Proficient in MS Office and related products • Highly ethical characteristics and values • Must be authorized to work in the United States; visa sponsorship unavailable • Flexible schedule and hours • Some travel may be required • Equivalent combinations of experience and education are considered

🏖️ Benefits

• Equal employment opportunity and nondiscrimination protections • Reasonable accommodations for individuals with disabilities • Human review of AI-assisted recruiting and employment decisions