Operations Supervisor

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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Logo of CareMetx, LLC

CareMetx, LLC

501 - 1000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

CareMetx, LLC is a company that specializes in transforming patient access to specialty therapeutics by reducing the time to therapy. They offer a digital Hub service that addresses emotional, financial, and clinical barriers for patients, aiming to improve treatment timelines and ongoing therapy use. CareMetx provides high-touch support and utilizes advanced technology to offer solutions for access, affordability, and adherence, benefiting both patients and healthcare providers. They partner with specialty pharmaceutical brands, healthcare providers, and hospital systems to enhance patient outcomes.

📋 Description

• Monitor employee job performance to ensure necessary tasks are completed according to specifications and deadlines • Conduct performance reviews and provide feedback to direct reports • Assist with coaching staff • Provide day-to-day instructions to team members on job responsibilities • Help associates resolve work-related issues • Assist with hiring and termination processes • Assist with developing program training documents • Ensure open communication with staff • Identify program issues and propose solutions • Maintain positive rapport with internal and external customers • Understand contract obligations • Assist in developing project task plans and standard operating procedures • Analyze reports for trends and provide recommendations • Report all disclosed Adverse Events in alignment with training and Standard Operating Procedures • Perform other related duties as assigned

🎯 Requirements

• 3+ years of experience in a reimbursement HUB, specialty pharmacy, medical insurance, physician’s office or healthcare setting • Bachelor’s degree preferred • Previous 1+ years supervisory experience is required • Strong interpersonal skills and attention to detail • Ability to communicate effectively both orally and in writing • Ability to manage multiple tasks • Working knowledge of Microsoft Office • Ability to provide a climate for motivation and support • Ability to appropriately delegate tasks • Must be flexible on schedule and hours • Extensive travel is required (60% travel) • Must maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled

🏖️ Benefits

• CareMetx considers equivalent combinations of experience and education for most jobs • Equal employment opportunity employer • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions • Human review of AI-supported recruiting and employment decisions

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