Operations Strategy Implementation Lead

🕒 September 2

🇺🇸 United States – Remote

💵 $83k - $132.8k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 31%

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📋 Description

• Maintain and oversee operational and compliance activities supporting the Utilization Management department • Drive key process changes and identify departmental gaps and variances • Utilize process controls to achieve operational excellence • Work with UM leadership to close variances involving identified compliance risks • Apply process improvement frameworks to drive continuous improvement • Assess data for compliance, regulatory, and operational misalignment and support resulting process changes • Collaborate with analytics, Physical Health and Behavioral Health clinical teams, compliance, and regulatory teams to validate regulatory content in datasets • Assist with implementations through systematic and measurable actions to meet regulatory, accreditation, and compliance goals • Assist in creating UM clinical responses for NQTL data and narrative submissions • Build and manage relationships to improve standardization and interdepartmental collaboration • Provide Clinical and UM support for parity-related internal compliance workgroups • Define and utilize outcome measurements with appropriate departments • Support implementation of process improvements, business rules, products, and delegations • Support change management initiatives affecting the department • Assist with annual product filing analysis and UM strategy recommendations from a parity perspective • Perform other requested job duties

🎯 Requirements

• Bachelor’s degree in healthcare, population health or related field, or equivalent years of relevant work experience is required • Minimum of five (5) years of experience in UM or related responsibilities • Previous experience with quality control and/or process standards is preferred • SME in federal/state laws and regulations • Proficient use of Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Visio, with willingness to learn • Ability to analyze processes across multiple functional areas • Ability to work independently and within a team environment • Understanding of ROI and risk avoidance • Demonstrated change management and continuous improvement leadership knowledge • Ability to gather data and create meaningful analysis • Ability to review and implement evidence-based trends • Strong oral, written and interpersonal communication skills • Strong understanding of NCQA and/or CMS, accreditation and audit standards, regulatory reporting, and compliance requirements • Strong attention to detail and time management skills • Effective problem-solving skills with attention to detail • Effective listening and critical thinking skills • Current, unrestricted Registered Nurse (RN) licensure is preferred • Six Sigma or project management certifications are preferred

🏖️ Benefits

• Bonus tied to company and individual performance may be available • Comprehensive total rewards package • Employee well-being support • Equal Opportunity Employer environment fostering belonging

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