Sales Strategy – Operations Manager

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida – Remote

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💵 $83k - $132.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of CareSource

CareSource

1001 - 5000 employees

Founded 30+ years

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.

📋 Description

• Serve as the primary sales strategy and operations partner for the CareSource Military & Veterans business • Enable enrollment growth through sales planning, reporting, market insights, field enablement, and cross-functional execution • Analyze enrollment performance, sales results, competitive activity, and market trends to identify growth opportunities • Develop and execute market-specific sales strategies, recommendations, and initiatives • Own sales analytics and reporting, including dashboards, KPI tracking, pipeline management, forecasting, and executive-level performance reporting • Partner with analytics and business teams to improve data quality, reporting capabilities, and actionable insights • Coordinate and implement sales initiatives, enrollment campaigns, and retention strategies • Collaborate with Military Account Representatives and cross-functional partners to prioritize outreach and optimize field execution • Support annual sales planning, business reviews, and strategic planning through analysis, recommendations, and performance monitoring • Improve sales processes, CRM utilization, operational workflows, and reporting tools • Coordinate strategic initiatives across departments, monitor objectives, remove execution barriers, and deliver business priorities • Identify, implement, and share best practices that enhance sales effectiveness and stakeholder engagement • Perform other related duties as requested • Work in a general office environment and sit or stand for extended periods • Work additional hours or outside normal business hours as needed • Serve members during possible evenings and/or weekends • Travel occasionally, up to 15%, based on departmental needs

🎯 Requirements

• Bachelor's degree required, or equivalent years of relevant work experience may be accepted in lieu of required education • Five (5) years in managed care sales, sales operations, business operations, healthcare analytics, or sales strategy required • Experience developing dashboards, business reviews, and executive presentations required • Experience leading cross-functional initiatives required • TRICARE, VA, Medicare, Medicaid, Marketplace, or other government-sponsored healthcare experience preferred • Military service, veteran status, military spouse, or experience serving military-connected populations preferred • Highly proficient in Microsoft Office Suite • Knowledge of Relationship Management tools (CRM) systems • Clear understanding of and conviction about the populations served • Excellent interpersonal, communication, verbal, and written communication skills • Ability to mentor and train • Ability to work independently and within a team environment • Attention to detail • Broad knowledge of health care, products, and sales • Critical listening and thinking skills • Presentation skills • Customer service orientation • Time and territory management skills • Ability to interact effectively with stakeholders and external partners at all organizational levels • Strong analytical skills, including understanding of business economics and financial resources • Ability to identify business problems, assess proposed solutions, and understand business partner needs • Ability to see the enterprise perspective and align initiatives with business priorities • Understanding of the overarching business model and functional business areas • Ability to identify and act on continuous improvement opportunities • Ability to prioritize and adapt in a regulated environment • Ability to maintain flexibility while leading innovation and organizational change • Valid driver's license, vehicle, and verifiable insurance required • Successful driver's license record check required • Annual Influenza vaccination required for designated positions during Influenza season • Must reside in the assigned territory

🏖️ Benefits

• Bonus tied to company and individual performance may be available • Substantial and comprehensive total rewards package • Reasonable accommodations for qualified individuals • Annual Influenza vaccination provided as a condition of continued employment • Flexible hours, including possible evenings and/or weekends • Mobile/remote work arrangement • Up to 15% occasional travel

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