Patient Engagement Analyst – Telehealth

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $35 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CareTalk Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🏥 Healthcare

🤝 B2B

Healthcare • B2B

CareTalk Health is a Clinical Process Outsourcing (CPO) company and virtual national medical practice that delivers virtual health solutions to healthcare organizations across the United States. It provides telehealth-focused clinical services and administrative processes that can be Medicare-billed when applicable, supporting Medicare and Medicaid populations. CareTalk operates as a virtual provider partner, enabling remote care delivery and revenue-cycle–eligible services for other healthcare entities.

📋 Description

• Build and maintain reporting on scheduled visits and show rates, segmented by provider, appointment type, patient demographics, scheduling lead time, and geography • Establish and maintain consistent definitions for show, no-show, cancellation, reschedule, and related outcomes • Analyze appointment, outreach, and attendance data to identify patterns and contributing factors in missed visits • Develop and maintain dashboards for leadership and operational stakeholders • Produce data extracts, audience lists, and results tables in support of testing • Validate that test and control groups are balanced prior to launch, and support analysis of test results • Monitor patient contact data quality and reachability across communication channels • Analyze patient response data, including inbound message content, to identify recurring themes • Document data sources, methodologies, and metric definitions • Present findings clearly to technical and non-technical audiences

🎯 Requirements

• Bachelor’s degree in a quantitative field, or equivalent practical experience • 2+ years of experience in an analytics role • Advanced SQL, including the ability to work with complex and imperfect operational data • Experience building and maintaining dashboards in a business intelligence tool such as Tableau, Power BI, or Looker • Strong attention to detail and precision in defining and applying metrics • Strong written and verbal communication skills • Ability to work independently and manage recurring reporting deadlines • Healthcare experience is a plus but is not required for this role • Experience in healthcare analytics, including provider, payer, or digital health settings • Familiarity with EHR or practice management data structures • Proficiency in Python or R • Experience supporting A/B testing or experiment analysis • Experience working with marketing or campaign performance data • Experience with text analysis or coding open-ended responses • Employees must perform all work physically within the United States • Windows or Apple (macOS) computer only; no Chromebooks, Linux machines, or smartphones • At least Windows 10 or macOS 14 Sonoma • Intel Core i5 or AMD equivalent for Windows, or Apple Silicon for Macs • 16 GB RAM • Wired headphones required; no built-in microphones • Minimum internet speed of 100 Mbps download and 50 Mbps upload • Ethernet cable connecting computer directly into router • Google Chrome with Amazon Workspaces • Webcam required for video calls

🏖️ Benefits

• Fully remote role with high visibility and impact • Opportunity to make a difference in a growing healthcare organization • Collaborative, cross-functional team environment