Associate Director, Global DevOps, Observability Platform

🔥 0 minutes ago

🐊 Florida, Virginia – Remote

🐊 Florida – Remote ⚔️ Virginia – Remote

💵 $143k - $286k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Carrier

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1915

⚡ Energy

🚗 Transport

🔧 Hardware

Energy • Transport • Hardware

Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.

📋 Description

• Unify Global Innovation: Identify, celebrate, and integrate localized "pockets of innovation" from global teams into the core centralized platform • Define and execute the multi-year strategic roadmap for the Global DevOps and Observability Platforms • Act as a primary liaison and advocate across global business units to drive platform adoption • Lead, mentor, and scale a global team of platform and reliability engineers • Own the overarching architecture, administration, and compliance framework for GitHub Enterprise across the global footprint • Oversee the development of a centralized, reusable GitHub Actions workflow • Define and lead the architecture of the enterprise Observability Platform to provide full-stack visibility • Collaborate closely with Cloud Platform teams to seamlessly integrate CI/CD and Observability platforms • Partner with Global Security and Compliance organizations to bake automated governance directly into the platform infrastructure

🎯 Requirements

• Bachelor’s degree with 10+ years of experience in DevOps, Observability, Platform Engineering, or Software Delivery • At least 3+ years in a dedicated leadership/management capacity within a global matrixed enterprise • 5+ years of strategic or hands-on experience with GitHub Enterprise administration, GitHub Actions • Deep familiarity with advanced CI/CD architectural patterns • Proven experience defining strategy and scaling enterprise-grade Observability tools (e.g., LogicMonitor, Datadog, Dynatrace, New Relic, OpenTelemetry, Prometheus/Grafana, or Splunk) across hybrid and multi-cloud architectures • Strong foundational knowledge of cloud-native architectures (Kubernetes, Serverless), Infrastructure as Code (Terraform) • Exceptional communication and presentation skills, with a proven ability to influence executive stakeholders and technical individual contributors alike.

🏖️ Benefits

• Medical, Dental, Vision • Wellness incentives • Retirement Benefits • Paid vacation days, up to 15 days • Paid sick days, up to 5 days • Paid personal leave, up to 5 days • Paid holidays, up to 13 days • Birth and adoption leave • Parental leave • Family and medical leave • Bereavement leave • Jury duty leave • Military leave • Purchased vacation • Short-term and long-term disability • Life Insurance and Accidental Death and Dismemberment • Health Savings Account • Health Care Spending Account • Dependent Care Spending Account • Tuition Assistance