Senior Service Engineer – Midwest

Job not on LinkedIn

🕒 July 17

🐊 Florida – Remote

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💵 $96k - $192k / year

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 19%

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Logo of Carrier

Carrier

10,000+ employees

Founded 1915

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.

📋 Description

• Maintain effective communications with key customers and field team members to ensure product enhancements/improvements are complete and accurate • Maintain frequent contact with key customers with tact and courtesy • Act as the expert in product knowledge/subject matter • Perform highly complex diagnostic procedures • Prepare reports for senior leadership displaying interpreted test information to resolve design/system-related problems and ensure continuous improvement • Communicate technical information to technical and non-technical stakeholders, including senior leadership • Keep key customers and field teams informed on outstanding issues • Recommend system enhancements, upgrades, or repairs • Cover the Midwest and Central US

🎯 Requirements

• High School Diploma or GED • 5+ years of experience in the HVAC industry in a technical support role • 1+ years of experience with the Microsoft Office Suite • Ability to pass an MVR with a clean and valid driver’s license • Bachelor’s Degree from a recognized college or university in Mechanical Engineering, Electrical Engineering, Construction Management, or building HVAC (preferred) • Ability to lead and motivate teams • Strong problem solving, planning, and management skills • Ability to read and understand the scope of work • Exceptional written and verbal communication skills • Experience dealing with multiple simultaneous challenges requiring knowledge of many disciplines • Team-oriented approach with the customer’s best interests first

🏖️ Benefits

• Short-term cash incentives, subject to plan requirements • Medical, Dental, Vision • Wellness incentives • Retirement Benefits • Paid vacation days, up to 15 days • Paid sick days, up to 5 days • Paid personal leave, up to 5 days • Paid holidays, up to 13 days • Birth and adoption leave • Parental leave • Family and medical leave • Bereavement leave • Jury duty leave • Military leave • Purchased vacation • Short-term and long-term disability • Life Insurance and Accidental Death and Dismemberment • Health Savings Account • Health Care Spending Account • Dependent Care Spending Account • Tuition Assistance

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