Director, Loss Mitigation Underwriting Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $110k - $135k / year

⏰ Full Time

🔴 Lead

📋 Underwriter

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CarringtonCrisp

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2003

📣 Marketing

📚 Education

💼 Consulting

Marketing • Education • Consulting

CarringtonCrisp is a consultancy company that partners with universities and business schools to provide imaginative and data-driven insights and solutions. They focus on offering unique approaches to the ever-changing educational landscape, utilizing intelligence, insight, and creativity. Known for their objective analysis, CarringtonCrisp helps educational institutions gain fresh perspectives and achieve their objectives. Their work has been recognized for injecting energy and offering new viewpoints, ensuring that institutions remain relevant and effective in their educational offerings.

📋 Description

• Direct daily Loss Mitigation Underwriting Operations to achieve service levels, productivity targets, quality standards, and regulatory timelines • Ensure underwriting decisions comply with company policy, laws and regulations, and investor, agency, and insurer requirements • Oversee quality control, second-level reviews, exception management, and remediation of underwriting defects or recurring process gaps • Provide leadership on complex, escalated, denied, or high-risk underwriting decisions and ensure documentation and approval • Lead, coach, and develop managers, supervisors, and employees • Manage performance through expectations, feedback, development planning, recognition, and corrective action • Lead process improvement, automation, workflow, system enhancement, and operational readiness initiatives • Develop project scope, schedules, resource plans, testing requirements, training, implementation controls, and post-launch reviews • Identify operational, compliance, customer, and technology risks and implement mitigation, escalation, and remediation plans • Partner with Compliance, Legal, Risk, Audit, Technology, Product, Operations, and servicing teams • Develop executive reporting on performance, risks, trends, resource needs, initiative status, and recommended actions • Ensure policies, procedures, training materials, and communications reflect approved changes • Analyze customer, employee, audit, complaint, and industry feedback to identify trends and recommend improvements • Support internal and external audits, investor reviews, regulatory examinations, and remediation activities • Perform other duties and lead projects as assigned

🎯 Requirements

• Bachelor's degree in business, finance, accounting, or a related field preferred; equivalent relevant work experience may be considered • Seven or more years of progressive mortgage servicing experience, including at least five years in Loss Mitigation, default management, or underwriting operations • Five or more years of leadership experience, including responsibility for supervisors, managers, or multi-level operational teams • Three or more years of experience with Loss Mitigation systems, workflow technology, operational reporting, or related implementations • Demonstrated experience managing underwriting quality, regulatory or investor compliance, operational performance, audits, and process improvement initiatives

🏖️ Benefits

• Comprehensive healthcare plans for you and your family • Discretionary 401(k) match of 50% of the first 4% of pay contributed • Fitness, restaurant, retail, and other discounts through the employee portal • Customized training programs • Employee referral bonuses • Educational Reimbursement • Carrington Charitable Foundation community contributions