NVP of Agency Underwriting – West Coast

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CrossCountry Mortgage, LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💸 Finance

💰 $400M Debt Financing on 2021-11

Finance

CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.

📋 Description

• Support the SVP of Agency Underwriting, focusing primarily on Escalation Reviews • Manage the Agency Underwriting Scenario Team • Review and complete Second Level Reviews for loan-level escalations, quality reporting findings, fraud reviews, exception requests, and other escalated situations • Communicate decisions and decision-making details to underwriting VPs • Hold mandatory daily calls with VPs to discuss and review SLR escalations • Perform weekly spot checks of VP escalation reviews and document clarifications or corrections • Pull monthly escalation reports and review outcomes with the SVP and VPs • Grow the Agency Underwriting Scenario Team and communicate agency insights, clarifications, and post-closing issues • Ensure the Scenario Team manager meets SLAs, maintains appropriate staffing, and conducts weekly meetings • Ensure bi-weekly spot checks and monthly production logs are completed • Include the Scenario Team manager in applicable underwriting and RUM meetings • Participate in Scenario Team meetings at least monthly • Manage, re-vet, update, and publish the Agency Questions Log in Airtable and on the Underwriting page at least monthly • Ensure VPs appropriately manage the Red Loan Report and Reg B pipeline and address SLA exceptions • Communicate Credit Policy changes to branches and Operations in sales or operations meetings • Conduct existing branch calls as needed

🎯 Requirements

• Bachelor’s degree in Business, Finance • 10+ years of experience in mortgage underwriting • Minimum of 2 years of management experience • Extensive knowledge of risk evaluation and regulatory compliance • Strong knowledge of FHA, VA, and conventional loan programs • Proven ability to lead teams and provide constructive feedback • Highly self-motivated • Ability to work primarily within Pacific Time or Mountain Time zone working hours • Advanced degree preferred

🏖️ Benefits

• Competitive compensation plan • Medical insurance • Dental insurance • Vision insurance • 401K • Company-provided short-term disability • Employee assistance program • Wellness program • Robust benefits package • Equal employment opportunity and diversity and inclusion culture