HR/Payroll Systems Analyst

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $108.2k - $153.9k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Systems Engineer

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Cayuse Holdings

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏛️ Government

🤝 B2B

🔒 Cybersecurity

Government • B2B • Cybersecurity

Cayuse Holdings is a company that represents a portfolio of businesses focused on delivering IT services across various sectors, including Government, Commercial, and Native Solutions. The company prioritizes long-term relationships with clients and provides a wide range of services, such as program and project management, cybersecurity operations, and systems implementation. With a commitment to sustainability and stewardship, Cayuse Holdings aims to make a positive impact while servicing federal, state, local governments, and tribal entities.

📋 Description

• Plan, design, configure, deploy, support, and maintain system configurations and modifications for the enterprise HR/Payroll application to ensure accurate data, high system performance, and compliance with organizational policies. • Perform highly advanced analysis and contribute to special projects and cyclical processes such as production expansion projects (e.g., new agency/entity deployments, new entity creation, deployment of new functionality), fiscal year-end close, legislative or regulatory system changes, third‑party integrations, software image upgrades, and decommissioning of functionality. • Support customer agencies/entities with discovery, prototyping, configuration, security, conversion, integration, and acceptance testing for both implementation and post‑production support activities. • Execute work in alignment with defined project scope, milestones, deliverables, and due dates, ensuring adherence to established processes, policies, and procedures. • Manage and enforce role-based access control (RBAC) and least‑privilege models within the HR/Payroll application and connected systems. • Design and maintain segregation of duties (SoD) rules; identify, analyze, and remediate SoD conflicts across business processes. • Review and validate security roles, permission sets, and custom authorizations within the HR/Payroll application and all ancillary systems. • Monitor and analyze authentication, authorization, and privilege‑escalation logs for suspicious behavior and coordinate findings with information security stakeholders. • Oversee secure integration of third‑party applications using SAML, OAuth, OIDC, SCIM, and custom APIs, ensuring adherence to security and compliance standards. • Validate system changes, customizations, and workflows for security and compliance impact and recommend mitigation strategies where needed. • Respond to and investigate identity‑related security incidents, including account compromise, unauthorized access, and potential fraud indicators. • Plan, design, implement, and maintain information technology security measures to safeguard system data and ensure confidentiality, integrity, and availability. • Participate in annual SOC‑1 attestation audits and ensure that control design and operation address security, availability, processing integrity, confidentiality, and privacy in all solutions. • Ensure all digital products and content associated with the HR/Payroll application meet WCAG 2.1 accessibility standards, maintaining perceivable, operable, understandable, and robust experiences for all users. • Regularly review content and interfaces for accessibility compliance and coordinate remediation of identified issues. • Maintain standards for security, performance, compliance, and architecture across the HR/Payroll application ecosystem. • Review and recommend approval for security deliverables related to application architecture, system development lifecycle (SDLC), disaster recovery, system security plans (SSP), and related security documentation for current and planned applications. • Provide Level 2 Service Desk support, including ticket handling for complex issues, in‑depth troubleshooting, root‑cause analysis, and basic configuration changes, following established and auditable processes. • Collaborate and coordinate with Managed Services vendors performing Level 3 support activities, ensuring clear communication, appropriate escalation, and timely resolution of issues. • Actively respond to and maintain customer ticket requests via the service desk, providing current status and documentation for break‑fix issues, incidents, required maintenance activities, and enhancement requests. • Perform all work in accordance with ITIL principles and practices for IT service management (ITSM) and IT asset management (ITAM), ensuring alignment of IT services with business needs. • Actively participate in Major Incident Management (MIM) processes for high‑priority (P1 and P2) incidents, within assigned modules or functional areas. • Participate in disaster recovery planning, exercises, and execution, as well as upgrade testing and validation activities. • Assist with system and customer expansion activities, including onboarding new entities and deploying new functionality or modules. • Contribute to and deliver presentations at user groups and stakeholder forums to communicate system changes, best practices, and key metrics. • Other duties as assigned.

🎯 Requirements

• 10 years – Extensive Texas public sector experience, directly working for or supporting a Texas state government agency. • 10 years – Extensive experience performing technical activities in support of enterprise application systems in a complex, multi‑agency or multi‑entity environment. • 10 years – Extensive experience creating and managing a strategic roadmap by combining strong planning skills, technical insight, and effective cross‑functional communication. • 10 years – Experience preparing materials for and conducting executive‑level presentations. • 10 years – Experience performing technical project management activities in support of large‑scale HR/Payroll or enterprise application programs (e.g., CAPPS or similar). • 10 years – Experience interpreting contractual language and integrating it into daily workflows, including holding vendors accountable to contractual requirements. • 10 years – Extensive knowledge of and experience with data integration, data quality, and SDLC processes and methodologies. • 10 years – Experience in IT security and control practices, including implementation and monitoring of security controls. • 10 years – Technical experience with PeopleSoft FSCM or HCM 9.2, PeopleTools, PeopleCode, Application Designer, SQL, PS/Query, SQR, Application Engine, and Oracle 11 or higher. • 10 years – Experience providing production and deployment technical support activities for centralized enterprise applications supporting more than 100 agencies/entities and multiple hub instances. • 8 years – Experience with IT service desk functions, including knowledge and application of ITIL framework methodologies and processes. • 5 years – Experience serving in a security analyst role with responsibility for overseeing and coordinating with a Managed Services provider. • 5 years – Experience with user role segregation of duties (SoD) in multi‑tenant software applications. • Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. • Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. • Exceptional verbal and written communication skills. • Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. • Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. • Must be self-motivated and able to work well independently as well as on a multi-functional team. • Ability to handle sensitive and confidential information appropriately. • Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

🏖️ Benefits

• Medical, Dental and Vision Insurance • Wellness Program • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) • Short-Term and Long-Term Disability options • Basic Life and AD&D Insurance (Company Provided) • Voluntary Life and AD&D options • 401(k) Retirement Savings Plan with matching after one year • Paid Time Off