Senior Data Analyst, Customer Analytics – Insurance

🕒 September 18

🇺🇸 United States – Remote

💵 $84.7k - $120k / year

⏰ Full Time

🟠 Senior

📉 Data Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 32%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CCC Intelligent Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1980

CCC Intelligent Solutions Inc. is a leading cloud platform for the multi-trillion-dollar P&C insurance economy creating intelligent experiences for insurers, repairers, automakers, part suppliers, lenders, and more.

📋 Description

• Develop insights that improve customer performance and connect analytics outputs to product adoption, expansion opportunity, operational efficiency, and client satisfaction • Design, build, and maintain BI dashboards and reports tracking customer health metrics, adoption, churn risk, and engagement • Own core dashboards and repeatable analytics and reporting deliverables • Contribute measurable improvements in reporting efficiency, client insight quality, and adoption analytics • Partner cross-functionally with Client Success leadership, Product, Sales, and Operations • Apply advanced analytics including regression, clustering, and predictive modeling for customer behavior forecasting • Monitor data governance and quality • Translate complex findings into clear narratives for stakeholders • Improve processes and automate analytics workflows

🎯 Requirements

• 5+ years in analytics, BI, or data analyst roles (ideally supporting Customer Success or customer-facing functions) • Advanced SQL skills • Proficiency in Tableau, Power BI, Looker, or similar BI tools • Statistical analysis foundation (regression, ANOVA, cluster analysis, factor analysis) • Python or R for data analysis and automation • Exceptional communication skills • Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Economics, or related field • Insurance or insurtech industry experience • Modern data stack tools (dbt, BigQuery, Snowflake) • Predictive/prescriptive analytics and AI/ML-assisted analysis exposure • Experience building customer health scores, churn models, or adoption analytics • CRM platform familiarity (e.g., Salesforce) • AI literacy including prompt engineering and understanding of agentic AI frameworks • Intellectual curiosity, ownership mentality, collaboration, adaptability, business acumen • Judgment, communication, and stakeholder translation skills (per Gartner's "questionneer" concept)

🏖️ Benefits

• 401K Match • Paid time off • Annual Incentive Plan Performance Bonus • Comprehensive health insurance • Adoption Assistance • Tuition Reimbursement • Wellness Programs • Stock Purchase Plan options • Employee Resource Groups

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