Field Service Technician – Weekends Required

🔥 6 minutes ago

🗿 South Dakota – Remote

🗿 South Dakota – Remote

💵 $25 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Cash Depot

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1983

💳 Fintech

🤝 B2B

🔧 Hardware

Fintech • B2B • Hardware

Cash Depot is a service provider that supplies and manages in-store cash solutions for retail partners, including ATM placement, rental, and processing, a cash-management system marketed as "Bank in a Box," and ancillary revenue-generating equipment such as air/vac tire inflation and vacuum machines. The company offers in-house transaction processing, 24/7 monitoring, field service with trained technicians, and an online store for hardware and accessories, focusing on helping retailers reduce cash-handling costs and increase non-card revenue. Cash Depot is headquartered in Green Bay, WI and serves merchants with B2B-focused cash and payment technology services.

📋 Description

• Install, convert, repair, remove, and maintain ATMs, AirVac systems, and other Cash Depot equipment. • Perform preventative maintenance and service calls. • Diagnose equipment issues and perform repairs. • Complete ATM software updates and equipment upgrades. • Clear ATM jams and perform basic machine diagnostics. • Escalate advanced technical issues when additional support is required. • Partner with dispatch to complete scheduled service requests. • Execute service calls accurately and efficiently. • Maintain assigned inventory and communicate supply needs. • Complete all service documentation, reports, and paperwork accurately and on time. • Maintain performance standards related to service quality, efficiency, safety, and first-time fix rates. • Build positive relationships with customers. • Communicate professionally with customers, dispatch, and support teams. • Respond to customer needs and concerns in a timely manner. • Represent Cash Depot professionally at all customer locations. • Assist with training and ride-alongs as needed. • Support fellow technicians when required. • Identify opportunities for process and efficiency improvements. • Follow all company safety and security procedures.

🎯 Requirements

• High School Diploma or GED • Valid Driver's License with an acceptable driving record • Ability to be insured under the company's vehicle insurance program • Strong communication and customer service skills • Ability to work independently with minimal supervision • Strong organizational and problem-solving skills • Ability to adapt to changing priorities and service needs • Ability to safely lift, move, and work with equipment required for the position

🏖️ Benefits

• Guaranteed 40-hour work week • Paid drive time • Company vehicle • Paid training • Stable, year-round work • Profit Sharing Program • Advancement opportunities • Weekend premium pay