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Business Operations Coordinator

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

Where this job comes from

Posted on Ciena's careers page, not through a job board

First seen by Remote Rocketship 14 hours ago

Still open on Ciena's site. Checked 2 hours ago.

Logo of Ciena

Ciena

5001 - 10000 employees

Founded 1985

📡 Telecommunications

🔧 Hardware

💰 Series C on 1995-12

Telecommunications • Hardware • Networking

Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.

📋 Description

• Coordinate executive calendars, meetings, scheduling priorities, conflict resolution, travel, and logistics • Track partner employee and field technician time reporting for operational planning, workforce utilization, customer delivery activities, and financial management • Maintain partner employee and technician cost-tracking records • Prepare analyses for budget management, forecasting, and resource planning • Coordinate onboarding activities for employees and contingent workers • Monitor onboarding progress and coordinate requirements with hiring managers and stakeholders • Administer contingent worker leave tracking and reporting processes • Prepare routine reports, dashboards, metrics, and administrative communications for leadership decision-making and operational reviews • Coordinate Dedicated Workforce Forum meetings, regional all-hands, leadership materials, and Outlook distribution lists • Support cross-functional process improvements for reporting accuracy, operational efficiency, and administrative workflows

🎯 Requirements

• Bachelor's degree OR Associate's degree, or equivalent combination of education and relevant work experience • 3+ years of experience in administration, executive support, business operations, project coordination, workforce administration, or related functions • Utilization of Microsoft Outlook, Excel, PowerPoint, Teams, and Microsoft 365 applications • Experience supporting leaders through complex calendar management and meeting coordination • Experience maintaining workforce, time, cost, or operational tracking records • Analytical and organizational skills • Ability to manage multiple priorities and deadlines in a fast-paced environment • Verbal, written, and interpersonal communication skills • Experience supporting telecommunications, network services, field operations, or engineering organizations (nice to have) • Knowledge of contingent workforce management and onboarding processes (nice to have) • Experience with workforce planning, resource management, or labor tracking activities (nice to have) • Background in budgeting, cost tracking, and operational reporting (nice to have) • Experience building executive-level presentations and business review materials (nice to have) • Experience with SharePoint, Power BI, Power Automate, Smartsheet, or similar reporting and collaboration tools (nice to have) • Project coordination or PMO support experience (nice to have)

🏖️ Benefits

• Discretionary incentive bonus eligibility for non-Sales employees • Medical, dental, and vision plans • 401(K) (USA) with company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • Company-paid holidays • Paid sick leave • Vacation time • Paid Family Leave and other leaves of absence in compliance with applicable laws • Development opportunities • Flexible work

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