Field Service Project Manager – Junior

🔥 23 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

👷‍♀️ Project Manager

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👻 Ghost score 10%

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Ciena

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

📡 Telecommunications

🔧 Hardware

💰 Series C on 1995-12

Telecommunications • Hardware • Networking

Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.

📋 Description

• Support the successful delivery of field service projects • Assist with project planning, execution, and closeout activities • Work alongside senior Service Project Managers on all aspects of project management • Collect project information required to scope and budget project deliverables • Coordinate project resources and support resource management throughout execution • Coordinate project deliverables for timely customer delivery • Assist with EF&I project financials, schedules, scope, and quality management • Validate alignment between the Project Sales Order and Statement of Work (SOW) • Build and manage detailed project plans from initiation through completion • Coordinate with Engineering, Deployment Coordinators, partners, and customers to execute tasks and achieve milestones • Maintain project schedules, track deviations, and implement corrective actions • Communicate project status, risks, issues, and resolutions to stakeholders and management • Facilitate cross-functional communication among internal teams, external suppliers, and customers • Support project management process improvement initiatives • Manage multiple projects within the CGSI customer base as assigned

🎯 Requirements

• U.S. Citizen • Technical degree or Bachelor's degree in a related field from an accredited college or university • Equivalent combinations of education and experience will be considered • Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) • Ability to adjust work schedules to meet project demands, including support for after-hours calls involving overseas projects • Ability to travel to customer locations for key project-related meetings • Strong organizational and time management skills • Effective communication and stakeholder management abilities • Ability to work collaboratively across cross-functional teams • Detail-oriented with strong problem-solving capabilities • Ability to manage multiple priorities in a fast-paced project environment • Project Management Professional (PMP) certification is a plus

🏖️ Benefits

• Discretionary incentive bonus eligibility for non-Sales employees • Medical, dental, and vision plans • 401(K) (USA) and DCPP (Canada) with company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • Company-paid holidays • Paid sick leave • Vacation time • Paid Family Leave and other leaves of absence • Flexibility • Development opportunities