Digital Support Registered Nurse

🔥 5 hours ago

🇺🇸 United States – Remote

💵 $37 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Cecelia Health's careers page, not through a job board

First seen by Remote Rocketship 5 hours ago

Still open on Cecelia Health's site. Checked 3 hours ago.

Logo of Cecelia Health

Cecelia Health

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

📡 Telecommunications

Healthcare • Healthcare Insurance • Telecommunications

Cecelia Health is a national virtual specialty medical practice focusing on providing personalized, virtual care for individuals with chronic conditions. Utilizing a high-tech, high-touch care model, Cecelia Health integrates cardiometabolic care, weight management, and patient support solutions to improve health outcomes and enhance medication adherence. With an omnichannel engagement platform, Cecelia Health streamlines patient experiences and coordinates care among providers to maximize patient satisfaction and health outcomes. The company aims to empower patients and achieve sustainable lifestyle changes through its expert clinical network licensed across all states, focusing on holistic and coordinated care.

📋 Description

• Provide digital support directly to members through clinical oversight, biometric monitoring, chat engagement, and in-app messaging • Triage, handle, and escalate member digital communication and clinical program alerts within 24 business hours • Conduct proactive and reactive chat engagement • Collaborate with care coordinators, registered dietitians, registered nurses, physicians, and clinical support staff • Report adverse events and document medical records as warranted • Provide remote patient monitoring for devices such as scales, blood glucose meters, blood pressure monitors, and ketone meters • Escalate device-related issues to assigned clinicians according to clinical protocols

🎯 Requirements

• Must be an RN with an active license in good standing • Preferably a compact license • Availability at least 20 hours/week • Availability Monday-Friday between 8 AM and 8 PM, with flexible hours each day • Saturdays optional (9 AM-4 PM) • Strong technology experience using electronic health record documentation and in-app communication, such as chat and biometric alert handling • Demonstrated ability to recognize members' needs and adapt communication techniques to serve a diverse population • Must have a home office for private conversations and high-speed internet • Cannot hold full-time employment elsewhere • Must live in the United States

🏖️ Benefits

• Flexible schedule and ability to set your own hours • Consistent part-time work of at least 20 hours per week • Clinician-centered philosophy • Collaborative, supporting, and learning-focused environment • Long-term relationships with patients • Career advancement • Work-life balance • Excellent benefits

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