Account Manager – Vision

🔥 15 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Support Strategic Account Directors within the vision market by coordinating customer and account-related activities • Serve as a first point of contact for customers and manage requests through resolution • Maintain knowledge of market-specific product lists, customer requirements, and operational workflows • Support account setup activities and ensure accurate account establishment • Audit customer catalogs and identify missing items, setup gaps, or contract alignment issues • Analyze reports and transaction issues, investigate root causes, and route corrective actions to internal teams • Coordinate customer support activities with Sales Support, Contracts, Credit, Finance, and shared services teams • Ensure customers are rostered appropriately and on time for contract pricing eligibility • Support accurate setup and contract execution involving GPOs, manufacturers, and purchasing structures • Assist with deployment of strategic initiatives, opportunities, and solutions • Identify inefficiencies and recommend scalable process enhancements • Proactively identify issues, gather information, and recommend solutions with minimal oversight

🎯 Requirements

• Bachelor’s degree in business, healthcare, communications, or a related field, or equivalent relevant experience • Experience in customer relationship management, account coordination, project management, or a related field • Strong Excel skills, with experience performing audits, reviewing data, and identifying discrepancies • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines • Ability to work effectively in ambiguous situations and adapt to changing needs • Excellent written and verbal communication skills • Experience coordinating across internal and external stakeholders • Confidence leading or facilitating calls with cross-functional teams and customers • Experience with systems such as Salesforce, SAP, Power BI preferred • Experience working with GPOs, customer contracting, manufacturer relationships, or healthcare distribution environments strongly preferred

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities

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