Associate Specialist, Customer Onboarding

🔥 2 minutes ago

🥔 Idaho – Remote

🥔 Idaho – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚀 Onboarding Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Coordinate kickoff scheduling, environment readiness, and required access using approved playbooks and service catalogs • Collect and verify customer data, contracts, and technical prerequisites against onboarding checklists and policy thresholds • Enter account, entitlement, and configuration details in designated systems according to work instructions and role-based permissions • Confirm required documentation, approvals, and controls; escalate exceptions with clear notes and evidence • Correspond with customers using approved scripts to explain next steps, capture confirmations, and schedule milestones • Record onboarding progress, tickets, and artifacts to maintain traceable, audit-ready work products and handoffs • Report risks, blockers, and customer feedback promptly and propose minor improvements to templates or steps for review

🎯 Requirements

• 1–2 years of experience in customer onboarding, customer operations, order management, implementation coordination, or a related field required • Bachelor’s degree in business, operations, information systems, or a related field, or equivalent experience preferred • Shift: 8am–5pm

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities