Director, Data & AI Product Discovery, Design

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🔴 Lead

🤖 Artificial Intelligence

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Lead the discovery, research, and rapid experimentation function across Data & AI products • Oversee Discovery Designers and ensure deep understanding of user needs • Lead user discovery activities, including interviews, contextual studies, surveys, and validation experiments • Drive rapid prototyping standards and learning cycles with the Data & AI Tech Lead • Partner with Product Managers and Tech Leads to frame problems, personas, journeys, opportunity spaces, and feasibility • Ensure usability of Data & AI products to meet targeted business outcomes • Facilitate design thinking sessions and co-creation workshops • Ensure insights inform product strategy and roadmaps • Coach and develop discovery designers • Align research and design with technical feasibility, compliance, data readiness, and privacy requirements • Drive adoption of modern discovery frameworks and dual-track discovery/delivery • Specify early telemetry and observability requirements • Design and optimize product workflows integrating discovery, prototyping, and delivery • Partner with commercialization to craft value narratives, proof points, and readiness plans for AI capabilities • Own discovery tooling and vendor strategy and manage total cost of ownership • Report to the SVP Data & AI Product • Perform related duties as assigned

🎯 Requirements

• 10+ years in product design, UX research, service design, or similar roles • Bachelor’s degree or equivalent combination of relevant education and experience required • Experience leading design or discovery teams • Experience with ADO, Jira, React, Confluence, and other agile project management and collaboration tools highly desirable • Strong qualitative research and prototyping skills • Expertise in journey mapping, problem framing, and experience modeling • Strong cross-functional collaboration and communication abilities • Demonstrated ability to lead across enterprise functions • Knowledge of the Product Operating Model • Bias for action and passion to build products customers love that work for the business

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities