Senior Director, Change Management Activation Lead

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Cencora

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Own the end-to-end change management strategy across platform modernization and transformation initiatives • Partner with business and transformation leaders to align the change approach with enterprise strategy and operating model goals • Lead change impact assessments covering affected roles, behaviors, and organizational implications • Develop and execute integrated change plans spanning leadership alignment, employee engagement, communications, training, and reinforcement • Establish and manage a change governance model with readiness checkpoints and escalation mechanisms • Embed change activities into delivery milestones and release plans with Program Leads • Assess organizational readiness and change capacity; identify and mitigate adoption risks • Build and enable a change network of sponsors, champions, and power users • Coordinate with Communications and Training leads on role-based messaging and enablement • Monitor adoption metrics, qualitative feedback, and sentiment trends; adjust strategies as needed • Support go-live and post-deployment stabilization by reinforcing new behaviors and ways of working • Ensure change documentation, ownership, and sustainment plans are in place post-deployment • Capture lessons learned and continuously improve change practices across transformation waves • Support extended hours during critical deployment and go-live periods • Travel as required for leadership sessions, workshops, and readiness activities

🎯 Requirements

• Minimum of 10–12 years of experience leading organizational change management or enterprise transformation initiatives • Bachelor’s degree required • Demonstrated experience driving adoption across complex, multi-workstream programs • Proven ability to partner with senior leaders and influence behavior change in matrixed environments • Deep expertise in organizational change management principles and methodologies • Strong ability to influence leaders and employees through ambiguity and transition • Excellent facilitation, communication, and stakeholder management skills • Ability to balance empathy with accountability in driving adoption • Strong analytical skills to assess readiness, risk, and adoption effectiveness • Comfort operating in fast-paced, high-visibility transformation environments • Ability to operate in a dynamic, time-bound transformation environment • Ability to support extended hours during critical deployment and go-live periods • Travel as required to support leadership sessions, workshops, and readiness activities • MBA or other advanced degree preferred • Certification in change management, project management, or Agile methodology preferred • Experience with large ERP systems, such as SAP, a plus

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities

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