Account Manager

🔥 0 minutes ago

🐊 Florida, Illinois, +2 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🏰 Missouri – Remote

💵 $70.1k - $126.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Manage and maintain assigned account and client relationships and service responsibilities • Assist in project management of contract implementations and establish strong account relationships • Ensure smooth transition of services for members • Provide client training on product and service use and function • Coordinate design, development and rollout of product enhancements and related client-requested projects • Complete scheduled site visits, conference calls and vendor delegation meetings • Act as liaison between contracts and company operating departments on Account Management issues • Coordinate tracking and timely resolution of account-related complaints and concerns • Work with staff to resolve account problems or complaints through closure • Assist the Director of Quality and Compliance and CEO with Account Corrective Action Plans • Support sales and business development opportunities, including RFP development and new business expansion • Translate client ideas and requests into actionable items for operations, call center or product development teams • Provide strategic business insight on products and services to management, peers and clients • Assist with monitoring and tracking legislative or regulatory changes for states of operation • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree or equivalent experience • 5+ years of related account management, client services or other related experience • Previous experience as a lead in a functional area, managing cross functional teams on large scale projects, or supervisory experience including hiring, training, assigning work and managing staff performance • Vendor Management experience strongly preferred • Advanced Excel skills preferred • Power BI skills preferred • Ability to travel • Candidates must reside in the Eastern Standard Time Zone or Central Standard Time Zone • Compliance with all policies and standards

🏖️ Benefits

• Competitive pay • Health insurance • 401K • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Equal opportunity employer committed to diversity