Centene Corporation
10,000+ employees
Founded 1984
🛡️ Insurance
💼 Consulting
🏥 Healthcare
Insurance • Consulting • Healthcare
Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.
Care Management Support Coordinator II
🕒 September 19
Where this job comes from
Posted on Centene Corporation's careers page, not through a job board
First seen by Remote Rocketship September 19
Still open on Centene Corporation's site. Checked 3 hours ago.
Centene Corporation
10,000+ employees
Founded 1984
🛡️ Insurance
💼 Consulting
🏥 Healthcare
Insurance • Consulting • Healthcare
Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.
📋 Description
• Support administrative care management activities • Perform outreach to members by phone regarding care-plan next steps, resources, scheduling, and ongoing education • Answer inbound member and provider calls and resolve inquiries, requests, and concerns • Schedule services • Connect members with health-plan and community resources • Explain care-plan procedures and protocols • Support member onboarding and daily administration, including sending welcome letters, correspondence, and educational materials • Document and maintain non-clinical member records according to state and regulatory requirements • Provide member records to providers as needed • Make referrals addressing Social Determinants of Health needs • Serve as a point of contact for members, providers, and staff • Perform other assigned duties and comply with policies and standards
🎯 Requirements
• High School diploma or GED • 1–2 years of related experience • Applicants residing in Illinois preferred • Experience in managed care, data entry, HCBS waiver services, or healthcare administration preferred • Availability Monday through Friday, 8:00 a.m.–5:00 p.m. CT during training • Availability Monday through Friday, 8:00 a.m.–4:30 p.m. CT after training • Knowledge of benefits and local resources • Ability to perform administrative care management, outreach, inbound call support, scheduling, and member-record documentation • Ability to comply with state and regulatory guidelines, policies, and standards
🏖️ Benefits
• Competitive pay • Health insurance • 401K • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Equal opportunity employer committed to diversity
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