Operations Supervisor

🔥 2 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $56.2k - $101k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

👻 Ghost score 0%

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Provide direct supervision to entry and/or processing staff • Handle hiring, training, evaluation, development and performance management • Monitor and direct workflow for timely and accurate processing • Develop policies and procedures to improve efficiencies and support new contracts or programs • Interface with internal staff, field personnel, other contractors and customers • Create and monitor reports for process control and production effectiveness • Make adjustments to maintain quality standards and achieve operational goals • Monitor production and quality effectiveness • Respond to customer inquiries and track issues for process improvement • Represent the department to promote relationships, improve processes and achieve goals • Collect and analyze operational data to identify efficiency improvements • Perform quality control and provide staff feedback and coaching • Handle administrative issues, disciplinary matters, timekeeping and scheduling • Handle escalations • Complete special projects and support staff or self-development • Analyze and construct procedures for new programs or contracts • Maintain relationships with other departments to collaborate and ensure customer satisfaction • Comply with all policies and standards • Perform other duties as assigned

🎯 Requirements

• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future • Bachelor's Degree in a related field or equivalent work experience required • 2+ years direct supervisory experience, including hiring and firing authority for a minimum of ten associates • 2+ years in healthcare (government healthcare delivery preferred) or production environment • Within ICS/Mail Distribution Centers only, 2 years experience supporting production teams such as print, fulfillment, manufacturing or related industries • May require US citizenship and current security clearance

🏖️ Benefits

• Health insurance • 401K plan • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Competitive pay • Additional forms of incentives may be included in total compensation

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