Vice President, ICHRA Strategy, Product & Experience

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $188.9k - $359.8k / year

⏰ Full Time

🔴 Lead

👔 Vice President

👻 Ghost score 0%

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Lead the end-to-end ICHRA product strategy, roadmap, and capability development across employer, broker, administrator, and member experiences • Translate customer, broker, employer, administrator, member, and market insights into scalable products, digital, service, and operational solutions • Partner with technology, operations, and business leaders to deliver scalable, customer-centric solutions • Drive platform and process optimization and lead strategic technology investments • Ensure successful execution of key initiatives through influence, stakeholder alignment, and operational rigor • Lead the design and continuous improvement of customer, broker, employer, and administrator experiences across digital and service channels • Monitor and optimize key business performance metrics • Execute projects and activities to ensure business is meeting all product goals • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in a related field required • Master's Degree preferred • 10+ years of product management, business operations, customer experience, strategy, or related disciplines required • Experience in strategic management required • Experience in a strategic management role preferred • Residential PHCE service and replacement experience required • Equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position • Comply with all policies and standards

🏖️ Benefits

• competitive pay • health insurance • 401K • stock purchase plans • tuition reimbursement • paid time off plus holidays • a flexible approach to work with remote, hybrid, field or office work schedules • additional forms of incentives may be included in total compensation