Vice President, MSO Operations – Provider Services

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Vice President

👻 Ghost score 13%

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CenterWell Senior Primary Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

CenterWell Senior Primary Care is a healthcare provider focused on delivering personalized primary care to senior citizens. The company emphasizes a comprehensive and holistic approach to healthcare, addressing the physical, social, and emotional needs of older adults. As part of its service offerings, CenterWell includes home health services and pharmacy support to complement its senior primary care. The organization is committed to offering stability, inclusive benefits, and career growth opportunities for its employees while maintaining a culture of mutual respect and mindfulness. CenterWell is a brand under the larger healthcare entity, Humana.

📋 Description

• Establish and execute the long-term vision, strategy, and operating model for the MSO and IPA business. • Serve as the operations leader and accountable owner for business performance, provider performance, and organizational growth. • Lead enterprise initiatives advancing value-based care, affordability, provider competitiveness, and market expansion. • Represent the organization with executive leaders, physician groups, provider organizations, and strategic partners. • Own the IPA P&L and accountability for revenue growth, profitability, medical cost performance, and operating results. • Develop business plans, budgets, forecasts, and investment strategies. • Monitor business, financial, provider, and operational metrics and implement performance improvement strategies. • Identify opportunities to enhance growth, scale operations, and improve network economics. • Lead the national strategy for provider engagement and MSO service delivery. • Oversee provider onboarding, practice transformation, operational consulting, performance improvement, and provider support functions. • Ensure a consistent and scalable provider experience across markets and practice segments. • Drive provider retention, engagement, satisfaction, quality, affordability, and value-based care performance. • Partner with Product, Technology, and Analytics teams to develop scalable provider-facing solutions and operational capabilities. • Leverage analytics, automation, and digital solutions to improve provider performance, operational efficiency, and business outcomes. • Ensure technology investments align with strategic priorities and deliver measurable value. • Lead a large, matrixed organization through directors and individual contributors. • Build organizational capability through talent development, succession planning, leadership coaching, and workforce planning. • Foster accountability, innovation, collaboration, and continuous improvement. • Drive performance across P&L, revenue, quality, service delivery, practice retention, network growth, affiliate satisfaction, and physician engagement.

🎯 Requirements

• Bachelor's degree in Business, Healthcare Administration, Finance, Public Health, or related field. • 15+ years of progressive healthcare leadership experience. • 7+ years leadership experience within an IPA, MSO, ACO, CIN, provider network, Medicare Advantage, population health, or value-based care environment. • 5+ years of experience driving growth across a matrixed organization. • Demonstrated P&L ownership or accountability for a major business segment. • Proven success leading large, complex organizations and enterprise-wide initiatives. • Proven record of achieving scalable outcomes with a focus on technology tools to scale. • Proven success expanding and elevating the capabilities and performance of a multi-level team. • Strong executive presence with demonstrated ability to influence providers, senior executives, and external stakeholders. • Minimum home internet speed of 25 Mbps download and 10 Mbps upload. • Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information. • Preferred: MBA, MHA, MPH, or related advanced degree. • Preferred: Direct P&L ownership of an IPA, MSO, ACO, CIN, or similar provider organization. • Preferred: Experience leading multi-market provider networks and value-based care operations. • Preferred: Experience driving growth, provider performance, operational transformation, and profitability at scale. • Preferred: Ability to build strategic relationships with cross-functional partners, corporate and market functions, vendors, and providers. • Preferred: Experience with major clinical IT platforms and complex electronic medical record platforms. • Preferred: Change management experience.

🏖️ Benefits

• Remote work arrangement • Occasional travel to Humana offices for training or meetings • Dedicated work space and internet requirements supporting effective work and protection of member PHI/HIPAA information • 40 scheduled weekly hours