Surety Premium Collections Analyst

Job not on LinkedIn

🔥 0 minutes ago

🏖️ New Jersey – Remote

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💵 $37.9k - $71.2k / year

⏰ Full Time

🟢 Junior

📞 Collections

👻 Ghost score 0%

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Logo of Crum & Forster

Crum & Forster

1001 - 5000 employees

🛡️ Insurance

⚕️ Healthcare Insurance

Insurance • Healthcare Insurance

Crum & Forster (C&F) is a leading national property & casualty insurance company with a large, diversified specialty platform. Established in 1822, C&F provides specialty and standard commercial lines insurance products through its admitted and surplus lines insurance companies. With a written premium of $5. 3 billion as of 2023, C&F has an A. M. Best financial strength rating of “A” (Excellent). The company prides itself on creative, flexible, and client-focused solutions, recognized for superior customer service, claims, and risk engineering services. C&F employs over 2000 people across the United States and has earned several workplace awards for its employee-first focus and commitment to diversity, equity, and inclusion. C&F is part of Fairfax Financial Holdings Limited, engaged in property and casualty insurance and reinsurance.

📋 Description

• Analyze, monitor, and follow up on outstanding premium receivables for the Surety book of business • Reconcile premium payments to ensure accurate cash application and reduce outstanding balances • Reconcile large agency accounts and coordinate with internal and external business partners to resolve discrepancies • Collaborate with Underwriting and Operations teams regarding past due premiums • Research and resolve billing disputes, discrepancies, and payment application issues • Provide payment histories and billing-related information in response to inquiries • Collaborate with the Operations UA team to ensure premium transactions are accurately reflected in the billing system • Coordinate with Corporate Billing and Collections on cash application, correction of misapplied cash, transfers, and qualifying aged-balance write-offs • Maintain accuracy, attention to detail, and customer service in billing and collections activities • Escalate customer service concerns, unresolved issues, and material account matters to the Manager • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree or equivalent relevant experience within a remittance, billing, or collections environment • Surety experience preferred • Minimum 1 year of general office work experience, with an emphasis on operations, finance or accounting related functions • Experience researching, analyzing, and resolving account discrepancies and billing issues • Understanding of remittance and cash application processes • Strong analytical, organizational, and problem-solving skills • Proven data analysis skills and strong attention to detail • Strong communication and collaboration skills • Strong customer service orientation • Self-starter with the ability to take ownership of tasks and see them through to completion • Proficiency in Microsoft Office, especially Microsoft Excel

🏖️ Benefits

• Competitive compensation package • Generous 401K employer match • Employee Stock Purchase plan with employer matching • Generous Paid Time Off • Health, dental, and vision benefits • Whole-family wellness programs supporting physical, mental, and financial wellbeing • Tuition reimbursement • Industry-related certifications • Professional training • Dynamic, ambitious, fun and exciting work environment • Matching donation program • Volunteer opportunities • Employee-driven corporate giving program

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