Collections Manager

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $120k / year

⏰ Full Time

🟢 Junior

📞 Collections

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cherry

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

🏥 Healthcare

🍽️ Food & Beverage

🏨 Hospitality

Healthcare • Food & Beverage • Hospitality

Cherry is a fintech platform that provides point-of-sale financing and payment plans for healthcare and veterinary practices, dental clinics, medspas, plastic surgery and dermatology providers. It lets consumers apply in about 60 seconds with an industry-leading approval rate, offers instant funding to practices, and handles repayments directly so providers receive payment within 2-3 business days. Cherry markets zero-interest short-term options (Pay-in-4), longer-term 0% APR promotions for qualifying treatments, reduced merchant fees, and customer support and marketing resources to help practices increase case acceptance and cash flow.

📋 Description

• Lead a team of 8–10 Collections & Recoveries Specialists • Own team performance across collections, recoveries, productivity, quality, and consumer experience • Identify, hire, onboard, and develop high-performing Collections & Recoveries Specialists • Build a high-performance culture through coaching, 1:1s, performance management, recognition, and accountability • Use data, performance trends, and frontline insights to identify root causes, make decisions, and drive results • Develop and execute strategies to improve individual and team collections and recoveries results • Own initiatives end to end by identifying opportunities, developing solutions, executing changes, and measuring results • Ensure collection activities follow Cherry's policies and procedures and applicable federal and state requirements • Take accountability for outcomes, proactively solve problems, and continuously raise the bar for the team and company

🎯 Requirements

• Proven track record of consistently meeting or exceeding collections and/or recoveries goals • 1+ years of first-party consumer collections experience, including pre-charge-off collections • 1+ years of experience directly managing a team of Collections & Recoveries Specialists, preferably 8 or more • Proven ability to identify, hire, and develop high-performing collections talent • Proven ability to coach and materially improve individual and team performance • Demonstrated experience using collections data and KPIs to identify opportunities and drive measurable results • Experience owning projects or operational initiatives end to end, from identifying the opportunity through execution and measurement • Strong working knowledge of applicable consumer collections laws, regulations, policies, and controls • Strong ownership, judgment, communication, and problem-solving skills • Flexibility to support evenings, weekends, and holidays based on business needs • High school diploma or GED required • Legally authorized to work in the United States • No visa sponsorship requirement, now or in the future

🏖️ Benefits

• Flexible time off plan • Generous equity grant • Medical, vision, and dental benefits • Fully remote company • Summer and winter company retreats • $30,000 annual target variable (bonus) compensation