Solutions Engineer, Post-Sales

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $74.9k - $129.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Checkly

Checkly

11 - 50 employees

Founded 2018

☁️ SaaS

🔌 API

💰 $10M Series A on 2021-06

SaaS • DevOps • API

Checkly is a developer-focused company that provides a code-first synthetic monitoring solution specifically designed for modern DevOps, platform engineering, and SRE teams. It offers a comprehensive suite of monitoring tools, including end-to-end (E2E) testing, synthetic monitoring, API monitoring, and alerting, with powerful integrations for various CI/CD pipelines and popular developer tools like GitHub, Slack, and Jenkins. Checkly allows developers to write, test, and deploy monitoring checks as code, enabling version-controlled monitoring and reducing mean time to resolution (MTTR) by detecting issues before they impact users. Its platform supports seamless integration into existing workflows, providing essential dashboards and incident management capabilities to ensure the reliability and availability of web applications and APIs.

📋 Description

• Learn Checkly and the monitoring space deeply • Help customers solve reliability problems • Own technical onboarding for new accounts, including implementation and configuration • Get customers’ first monitoring into production • Run workshops and training for customer engineering teams • Support adoption, troubleshooting, and account growth alongside the sales team • Serve as the technical counterpart in existing accounts • Run customer meetings, including technical deep dives and account check-ins • Contribute to technical documentation and internal playbooks • Share customer learnings with Product Engineering and Marketing

🎯 Requirements

• Around 2 years of experience in a post-sales technical role, including customer onboarding, workshops and trainings, and helping accounts grow • Hands-on experience with monitoring, observability, or automated testing • Ability to read, write, and debug code; JavaScript/Node.js preferred • Ability to use AI tools such as Claude Code and Codex for customer-facing work • Genuine interest in direct customer interaction, workshops, demos, and explaining technical concepts • Excellent spoken and written English skills • Ability to work autonomously and stay self-motivated in an async-work environment • Based on the US East Coast, in Eastern Time (ET) • Able to travel occasionally to customers • Startup experience helpful but not required

🏖️ Benefits

• Stock options • Flexible paid vacation • Paid sick leave • Up to 14 weeks of paid parental leave • US medical, dental, vision, FSA, long- and short-term disability, and life insurance • 401(k) • Annual company on-site • International team and meaningful impact • Transparent salary

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