Solutions Consultant

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $110k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

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SmartBug Media

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

📣 Marketing

🤝 B2B

💼 Consulting

💰 Private equity on 2020-03

Marketing • B2B • Consulting

SmartBug Media is a digital marketing agency that specializes in inbound marketing, content strategy, demand generation, and HubSpot-focused marketing automation and implementations. The firm helps companies grow by building content-driven campaigns, optimizing SEO and paid media, implementing and managing HubSpot CRM and marketing tools, and providing strategic consulting on go-to-market and lead generation. SmartBug primarily serves B2B clients and acts as a solutions partner for marketing technology and automation.

📋 Description

• Lead technical discovery with client stakeholders to establish project requirements • Assess unfamiliar platforms using API documentation, including exposed capabilities, rate limits, webhooks versus polling, and connector quality • Select and explain integration approaches including native connectors, iPaaS, custom builds, or phased combinations • Identify failure modes involving source of truth, conflict handling, sync failure detection and reconciliation, and data quality • Create systems diagrams, data maps, integration approaches, and phased plans • Estimate effort using the company's estimating model and document assumptions and dependencies • Write or review technical sections of Statements of Work • Present and defend estimates to client technical stakeholders, including CTOs and technical leads • Flag opportunities that should be reshaped, phased, or declined • Identify genuine client expansion needs without inflating deal size • Support proof-of-concept builds and integration demos • Validate API access and behavior in sandboxes before build hours are committed • Review data relationships, automation triggers, and sync rules across systems • Serve as subject matter expert on integration frameworks, HubSpot APIs, and middleware architecture • Act as technical point of contact on new and expansion opportunities from discovery through signature • Convert verbal conversations into written scopes within agreed turnaround times • Educate Sales on technical positioning and maintain integration reference materials • Hand off documented requirements, assumptions, and open questions after signature • Stay engaged through kickoff as the holder of the client's original context • Apply Solutions Architect design standards and route work above the sign-off threshold for architect review • Involve a Platform Architect when multi-Hub design affects the deal • Feed estimate variance and broken assumptions back into the estimating model • Share integration patterns with the wider team

🎯 Requirements

• Demonstrated ability to assess an unfamiliar platform's API and determine what can and cannot be connected, and at what cost • Demonstrated ability to choose between integration approaches and defend the choice on cost, maintainability and risk • Demonstrated ability to anticipate failure modes — identity, conflict handling, sync failure, data quality • Demonstrated ability to convert integration assessments into hours a delivery team can build against • 4+ years of professional experience in technology, revenue operations, or professional services • 3+ years scoping or delivering system integrations and data migrations in a consulting or agency environment • Hands-on experience with REST APIs and webhooks, including authentication patterns, pagination and rate limiting • Experience with middleware and iPaaS platforms such as Workato, Celigo, Tray, Boomi or Zapier • SQL and data warehousing experience • Strong data modelling skills: object structures, field mapping, transformation logic, and integrity risks • Experience planning data migrations, including deduplication, historical data and cutover approach • Working knowledge of HubSpot objects, associations, properties, and platform limits • Experience leading technical discovery with client stakeholders, including engineers and technical leads • Experience producing systems diagrams, data maps and developer-ready technical documentation • Experience scoping and estimating work that other people deliver against • Exceptional ability to translate technical constraints into business consequences for non-technical buyers • Ability to manage multiple opportunities and priorities in a fast-paced environment • Preferred: direct experience with NetSuite, Salesforce, Salesforce Marketing Cloud, Microsoft Dynamics or Great Plains, Zendesk, Keap, Creatio, Procore, Snowflake, industry-specific or point-of-sale platforms • Preferred: integration experience in another CRM ecosystem such as Salesforce, Dynamics or NetSuite • Preferred: proficiency in JavaScript or Node.js and Python • Preferred: deeper HubSpot breadth across multiple Hubs • Preferred: experience in regulated environments such as healthcare or financial services • Preferred: software development background • Preferred: GraphQL or SOAP experience in addition to REST • Preferred: familiarity with Lucidchart, Visio, or Miro • Preferred: relevant certifications such as HubSpot Solutions Partner or Salesforce Architect, or a degree in a technical field

🏖️ Benefits

• Fully remote work • Remote by design with no requirement for a corner office or campus cafeteria