Senior Collections Representative

🔥 15 hours ago

❄️ Minnesota – Remote

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💵 $16 - $34 / hour

⏰ Full Time

🟠 Senior

📞 Collections

👻 Ghost score 0%

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Logo of C.H. Robinson

C.H. Robinson

10,000+ employees

Founded 1905

🚘 Automotive

🍽️ Food & Beverage

🏥 Healthcare

Automotive • Food & Beverage • Healthcare

C. H. Robinson is a leading third-party logistics provider, offering a comprehensive suite of global shipping, freight, and supply chain solutions. Their services include air freight, ocean shipping, less-than-truckload, and truckload services, tailored to industries such as automotive, retail, food and beverage, healthcare, and energy. Utilizing advanced technologies like Navisphere for freight visibility and management, C. H. Robinson is adept at handling complex logistics challenges, providing end-to-end solutions, and ensuring supply chain efficiency on a global scale. They are known for their unmatched industry expertise and capability to customize solutions for businesses across various sectors.

📋 Description

• Arrange and oversee completion of all accounts and assigned responsibilities • Utilize advanced skills and expertise in processes, procedures, and systems to recover aging invoices • Analyze data to identify and solve complex problems • Escalate complex issues to senior-level team members and/or leadership • Work with stakeholders to improve efficiencies and achieve targeted results • Contribute process improvement ideas based on identified themes and broader business understanding • Develop professional relationships with internal and external customers and provide timely, professional service • Continuously develop collections knowledge, skills, and business acumen • Provide coaching and support to less experienced team members • Perform other duties as assigned according to team and/or country-specific requirements

🎯 Requirements

• High School Diploma or GED • 4+ years of customer service, collections, cash applications, credit, accounts payable or related finance experience • Proficient in Microsoft Office Suite • Effective and flexible communication skills • Strong customer service and interpersonal skills • Critical thinking skills and demonstrated ability to use own judgement and make sound decisions • Ability to work in fast-paced, professional environment • Takes initiative and approaches work with persistence • Values a diverse and inclusive work environment

🏖️ Benefits

• Prescription drug coverage • Enhanced Fertility benefits • Flexible Spending Accounts • Health Savings Account, including employer contribution • Dental and Vision • Basic and Supplemental Life Insurance • Short-Term and Long-Term Disability • Paid observed holidays • 2 paid floating holidays for U.S. hourly employees • Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps • Paid Time Off (PTO) offered to all other employees in the U.S. and Canada • Paid parental leave • Paid time off to volunteer in your community • Charitable Giving Match Program • 401(k) with 6% company matching • Employee Stock Purchase Plan • Career development, networking, and team-building opportunities

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