Revenue Cycle Specialist II – Patient Billing, Collections

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🦀 Maryland, Pennsylvania, +2 more states – Remote

🦀 Maryland – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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E.N.T.

WebsiteLinkedInAll Job Openings

2 - 10 employees

🏦 Banking

💸 Finance

Banking • Finance

E. N. T. is a member-owned credit union (doing business as Ent Credit Union and rebranding to Wings Credit Union) that provides retail and business banking products and services. Its offerings include checking and savings accounts, mobile and online banking, money market and certificate products, mortgages and home-equity lending, personal and auto loans, credit cards, business banking solutions (merchant services, payroll, ACH, remote deposit), financial education, and member-focused community programs. The organization emphasizes digital banking, financial coaching, and local member support while operating under NCUA insurance.

📋 Description

• Handle all incoming patient billing inquiries for ENT Specialty Partners offices • Settle account balances and resolve claim issues using company policies and procedures, medical coding, insurance reimbursement practices, and collection laws • Accurately enter information into the computer system • Provide reimbursement assistance and superior customer service to patients and their families • Follow HIPAA guidelines and provide medical records to authorized parties upon request • File and bill patient transactions accurately and timely • Handle incoming calls and triage billing inquiries regarding outstanding balances • Take payments over the phone • Make outbound calls to patients or guarantors regarding outstanding balances and offer payment options • Review patient account balances and determine appropriate prior actions by billing, payment posting, and AR follow-up • Answer and respond to correspondence related to patient accounts • Post charges, payments, adjustments, and related activities in the EHR • Maintain confidentiality and perform other related duties as assigned

🎯 Requirements

• High School Diploma or equivalent • Understanding insurance remits and remark codes (REQUIRED) • Minimum 3 years recent experience in medical billing, claims processing and collections • Minimum 3 years recent experience handling incoming patient calls for post adjudicated claims for providers • Excellent customer service skills with an understanding of delivering information to a patient / customer in a timely manner • Bilingual in English/Spanish preferred, but not required • Understanding of medical claims and terminology • Basic math skills and ability to accurately process money transactions; must be able to read and understand an EOB • Experience with office equipment: multi-functional printer/copier/fax, multi-line phone system, calculator, postage machine, and so on • Proficient using the computer, data entry, and above average typing skills • Experience with MS Office, EMR/EPM systems • Experience with eClinical Works Practice Management system preferred • Prior experience with ENT specialty a plus