Custom Program Manager – High School Study Abroad

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 25%

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CIEE Barcelona

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

🤝 Non-profit

👥 B2C

Education • Non-profit • B2C

CIEE Barcelona is a nonprofit organization dedicated to advancing intercultural exchange and study abroad experiences since 1947. They provide a variety of programs that connect high school and college students with international opportunities, facilitating personal growth, cultural understanding, and educational advancement. CIEE Barcelona focuses on offering students access to diverse educational experiences, internships, and work opportunities worldwide, ensuring a comprehensive and transformative journey abroad.

📋 Description

• Work with top private and public high schools across the US to design and deliver customized study abroad experiences • Collaborate with US sales team members and staff around the world • Turn program ideas into written plans, close contracts, and ensure smooth pre-departure experiences and exceptional program delivery • Develop and implement proactive strategies for growing Custom business in assigned US regions • Achieve revenue-generation and participant-travel goals • Cultivate relationships with school leadership, teachers, counselors, and nonprofits • Expand existing partnerships and help new partners integrate study abroad into their school culture • Act as a thought partner to schools developing global education programs • Use K-12 education and experiential learning design knowledge to support academic alignment • Develop program proposals with CIEE staff around the world • Finalize itineraries, syllabi, outcomes, and program agreements • Close school-trip sales in cooperation with sales managers • Support student recruitment, flight booking, and departure preparation • Coordinate with finance on invoicing and payments • Guide chaperones and families through pre-departure paperwork and learning • Debrief programs with schools and chaperones after return • Analyze feedback survey data and follow up on actionable items • Support marketing, communications, networking, training, and other strategic initiatives • Maintain accurate sales and program records in Salesforce and Microsoft Teams

🎯 Requirements

• Minimum of 4 years of teaching, project/account management, sales, or other relevant experience • Proven track record of building strong client relationships • Experience in international education or related K-12 industries • Experience working in or with secondary schools preferred • Experience living, studying, or working abroad or in an intercultural space • Experience designing or leading student travel programs preferred • Foundation in experiential education and place-based learning • Ability to translate academic goals into program design • Excellent written and verbal communication skills • Understanding of budgets and price strategy • Proficient with Microsoft products, Salesforce, and other CRM tools • Willingness to travel for several domestic trips and one international trip per year • Passion for education and belief in the power of global citizenship • Ability to embrace CIEE's Core Values: Excellence, Integrity, Respect, Inclusion, and Problem Solving • Background check, reference check, and education and employment verification required as conditions of employment

🏖️ Benefits

• Paid time off and parental leave • Gym Reimbursement Program • Employee Assistance Program • Short-term and long-term disability • 6 floating Fridays (based on eligibility rules) • CIEE Study Abroad Program discounts • 403(b) Retirement Plan with employer contribution • Insurance coverage: life, travel, medical, dental, and vision • Flexible Spending Accounts/Health Savings Account (medical and dependent) • Voluntary benefits: identity theft protection, pet insurance, accident, and critical illness • Competitive total rewards package; benefits increase total compensation by up to 25%