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Account Manager

Job not on LinkedIn

🔥 16 hours ago

🍂 Massachusetts – Remote

infoinfo

💵 $75k - $125k / year

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on CircuitHub's careers page, not through a job board

First seen by Remote Rocketship 16 hours ago

Still open on CircuitHub's site. Checked 8 minutes ago.

Logo of CircuitHub

CircuitHub

51 - 200 employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

💰 $4.3M Venture Round on 2020-01

Consulting • Logistics • Manufacturing

CircuitHub is a company that provides an on-demand circuit board assembly platform catering to electronics engineers looking for rapid and low-cost manufacturing solutions. CircuitHub specializes in low volume, high speed prototyping and small batch production of printed circuit boards (PCBs), making use of automation to offer competitive pricing and fast turnaround times. Customers can manage the entire process online, from uploading design files to receiving instant quotations, and tracking order progress. CircuitHub aims to streamline PCB assembly, reduce production time, and provide high quality results, supporting innovators from concept to production.

📋 Description

• Build relationships with customers and understand their priorities, projects, and purchasing needs • Grow existing accounts by identifying new projects, teams, and locations that could benefit from CircuitHub • Qualify new opportunities and guide customers from initial conversations through quoting and ordering • Follow up on outstanding quotes, answer questions, and help customers move projects forward • Hold regular account reviews to understand customer feedback, upcoming demand, and growth opportunities • Coordinate with internal teams to resolve customer concerns and provide clear, accurate updates • Keep account information, opportunities, and sales forecasts accurate and up to date • Work toward agreed revenue and profitability goals • Share customer feedback to improve the platform and overall customer experience • Understand why customers stop ordering and identify ways to bring them back • Help customers plan prototype or production runs • Identify opportunities to work with other teams within existing accounts • Resolve quote delays and manage difficult conversations about pricing, delivery, or quality • Ask satisfied customers for referrals and introductions

🎯 Requirements

• 1-2 years of experience in sales or account management • Track record of meeting sales goals and growing customer accounts • Ability to take ownership and follow through independently • Clear communication and ability to adapt approach to different people and situations • Comfort discussing pricing, handling objections, and asking for the business • Strong organization and prioritization skills • Curiosity and willingness to learn the platform and manufacturing processes • Ability to work well with others and involve appropriate expertise • Experience in electronics, hardware, technical services, or manufacturing (nice-to-have) • Background in customer support or customer success (nice-to-have) • Experience using customer relationship management tools to track opportunities and forecast sales (nice-to-have)

🏖️ Benefits

• Performance-based bonus • Benefits • Competitive salary • Collaborative team environment • Learning and development opportunities • Ownership of customer relationships • Direct contribution to business growth

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