Consulting Engineering Technical Leader

🔥 32 minutes ago

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Logo of Cisco

Cisco

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

Hardware • Security

Cisco is a multinational technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-level technology services and products. Cisco builds networking, security, observability, collaboration, and AI-optimized infrastructure for enterprises, service providers, data centers, and edge environments—offering products such as routers, switches, firewalls, programmable silicon (Silicon One), AI networking solutions, hybrid mesh firewall, smart switches, Cisco Cloud Control, Cisco IQ, and services for digital resilience and infrastructure modernization. The company targets large enterprises, hyperscalers, service providers, and governments, and is a market leader in networking and security with broad adoption across Fortune 500 companies.

📋 Description

• The Technical Leader is an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers • Business Critical Services combines the power of Cisco Analytics and Knowledge with the best in class technical expertise and consulting to drive value, innovation, and adoption in our customer’s network • Helping them to reduce risk, drive innovation, and maximize their network to meet business objectives • You will be the customer’s trusted advisor and subject matter expert helping the customer understand their network, how to reduce risks, and take advantage of the technology • You will work with Cisco Engineering to advocate for new innovation for your customer • As an Optical Technical Leader you will provide project design, implementation services and customer support as part of Cisco CX Team supporting Cisco NCS1k and NCS2k • In addition, you'll be responsible for: Architecting and crafting Cisco Optical Networks with NCS2k and NCS1k • Preparing technical documentation including HLD, LLD, NIP, and NRFU • Project Implementation, testing and handover for customer acceptance • Leading implementation of Optical Networking projects and MOPS • Daily customer support of Customers Optical Networks

🎯 Requirements

• At least 10+ years of Optical experience • Undergraduate degree in Telecommunications & Electronics Engineering or IT areas a plus • More than 7 years of experience doing planning, design, and implementation of Cisco Optical SONET and DWDM networking • Experience with Cisco Business Critical Services of Optical networking • Experience with CTC (Cisco Transport Controller) and EPNM (Evolved Programmable Network Manager) • Experience with NCS1k, NCS2k, NCS4k and IOS-XR • Ability to travel (10%)

🏖️ Benefits

• medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • paid parental leave • short and long-term disability coverage • basic life insurance • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco • 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees • flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next • Additional paid time away may be requested to deal with critical or emergency issues for family members • Optional 10 paid days per full calendar year to volunteer • eligibility to earn annual bonuses for non-sales roles

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