
10,000+ employees
Founded 1984
🔧 Hardware
🔐 Security
🏢 Enterprise
Hardware • Security • Enterprise
Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.
🔥 10 hours ago
🤠 Texas – Remote
💵 $130.2k - $180.5k / year
⏰ Full Time
🟠 Senior
🧑💻 Full-stack Engineer
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10,000+ employees
Founded 1984
🔧 Hardware
🔐 Security
🏢 Enterprise
Hardware • Security • Enterprise
Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.
• The Technical Leader is an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers • Business Critical Services combines the power of Cisco Analytics and Knowledge with the best in class technical expertise and consulting to drive value, innovation, and adoption in our customer’s network • Helping them to reduce risk, drive innovation, and maximize their network to meet business objectives • You will be the customer’s trusted advisor and subject matter expert helping the customer understand their network, how to reduce risks, and take advantage of the technology • You will work with Cisco Engineering to advocate for new innovation for your customer • As an Optical Technical Leader you will provide project design, implementation services and customer support as part of Cisco CX Team supporting Cisco NCS1k and NCS2k • In addition, you'll be responsible for: Architecting and crafting Cisco Optical Networks with NCS2k and NCS1k • Preparing technical documentation including HLD, LLD, NIP, and NRFU • Project Implementation, testing and handover for customer acceptance • Leading implementation of Optical Networking projects and MOPS • Daily customer support of Customers Optical Networks
• At least 10+ years of Optical experience • Undergraduate degree in Telecommunications & Electronics Engineering or IT areas a plus • More than 7 years of experience doing planning, design, and implementation of Cisco Optical SONET and DWDM networking • Experience with Cisco Business Critical Services of Optical networking • Experience with CTC (Cisco Transport Controller) and EPNM (Evolved Programmable Network Manager) • Experience with NCS1k, NCS2k, NCS4k and IOS-XR • Ability to travel (10%)
• medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • paid parental leave • short and long-term disability coverage • basic life insurance • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco • 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees • flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next • Additional paid time away may be requested to deal with critical or emergency issues for family members • Optional 10 paid days per full calendar year to volunteer • eligibility to earn annual bonuses for non-sales roles
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