Director, Solutions Engineer Forward Deployed

🔥 6 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $320.6k - $407.1k / year

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

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👻 Ghost score 0%

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Build, scale, and lead a high-performing team of customer-embedded Forward Deployed Solution Engineers • Lead advanced AI deployments, cloud architectures, and mission-critical enterprise systems • Accelerate customer business outcomes and compress time-to-value • Deliver technical proof that drives account retention and customer expansion • Hire, develop, and mentor engineering talent • Foster technical rigor, continuous learning, customer obsession, and extreme ownership • Partner with customer C-level technology executives, enterprise architects, and Cisco/Splunk product engineering leadership • Translate real-world deployment telemetry into accelerated roadmap innovations • Co-develop, integrate, and showcase prototype solutions for critical customer business challenges • Collaborate with Sales, Product & Technology, Software Engineering, Customer Success, and Global Partners

🎯 Requirements

• Minimum 10 years of professional experience in customer-facing pre-sales engineering, post-sales architecture, or professional services deploying distributed software and enterprise systems architectures, or Master’s degree plus 8 years / PhD plus 5 years • Minimum 5 years of direct people management experience leading pre-sales, post-sales, or customer-embedded technical engineering teams • Minimum 3 years of experience architecting, deploying, or managing AI, ML, or enterprise data platform solutions in production environments • Minimum 3 years of experience designing and deploying distributed cloud-native, hybrid, or event-driven system architectures • Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related technical discipline, or equivalent practical professional experience • Experience leading multi-level or matrixed technical organizations • Minimum 3 years of experience with Generative and Agentic AI architectures, machine learning platforms, Kubernetes, and event-driven data platforms • Minimum 5 years of experience architecting solutions using Cisco networking/security portfolios, the Splunk Data Platform, or equivalent enterprise software suites • Ability to establish trusted advisory relationships with customer C-level technology executives and lead executive technical briefings • Active industry certifications in Artificial Intelligence or Cloud platforms, paired with experience implementing customer-embedded forward-deployed engineering methodologies

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available, subject to eligibility • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation time per full calendar year for non-exempt employees • Flexible vacation time off program with no defined limit for eligible exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles, subject to Cisco’s policies • Performance-based incentive pay for employees on sales plans