Operations Specialist

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Clarity's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Clarity

Clarity

11 - 50 employees

📚 Education

💸 Finance

☁️ SaaS

Education • Finance • SaaS

Clarity is a company that provides comprehensive financial aid solutions specifically designed for K-12 schools. Its platform simplifies financial aid processes by offering modern applications that families can complete quickly and efficiently, with features like direct IRS integration and smart automation. Clarity aims to reduce the administrative workload for schools, increase family participation in financial aid programs, and provide real-time insights into key financial metrics. With a focus on supporting Financial Aid Managers, Business Managers, and Enrollment Managers, Clarity offers tailored solutions to enhance productivity and strategic decision-making in financial aid management. The company is committed to constant innovation and is a dedicated partner to schools in achieving success in financial aid processes.

📋 Description

• Carry out defined improvements on operations projects from planning to completion • Research questions and turn findings into clear summaries that support decisions • Track and coordinate operations projects across teams so that nothing stalls without an owner • Write clear processes for the operations documentation library • Keep handbooks and support documentation up to date, usable, and findable • Support the CRM and other third-party tools • Clean up data, build views and reports, and answer day-to-day questions from GTM teams • Help People Operations maintain standards and processes for hiring, onboarding, training, and other company operations • Assist with scheduling and coordination for company-wide meetings and events • Perform other duties reasonably within the scope of the job classification

🎯 Requirements

• 1–2 years of experience in operations, customer success, or a similar role, ideally at a startup or fast-moving team • Analytical and meticulous, with attention to inconsistencies and patterns • Process-oriented and able to turn messy work into clear, repeatable steps • Curious and coachable • Self-starter able to work through blockers independently • Steady executor who follows plans through to completion and flags potential blockers early • Interested in owning small projects from start to finish and building toward larger projects • Comfortable working with data in Google Sheets or Excel and spotting patterns or errors • Clear and professional communication across functions • Hands-on experience in HubSpot or other CRMs is nice to have • Exposure to automation workflows or similar detail-driven scoped projects is nice to have • Previous experience with internal dashboard or database systems such as Notion or GitBook is nice to have

🏖️ Benefits

• Stock options • 100% company-sponsored health, medical and dental insurance • Team-specific and company-sponsored offsites every year • Fully remote work environment

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