Manager, Global Order Management – SaaS

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $115k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Claroty

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🍽️ Food & Beverage

🏭 Manufacturing

📦 Logistics

Food & Beverage • Manufacturing • Logistics

Claroty is a cybersecurity company that specializes in securing mission-critical infrastructure through its indusry-centric platform designed for cyber-physical systems (CPS). Their platform offers extensive asset visibility and a wide array of solutions including exposure management, network protection, secure access, and threat detection, tailored for sectors like healthcare, industrial cybersecurity, and critical infrastructure. Claroty serves a global client base from its headquarters in New York City, deploying its solutions across various industries worldwide.

📋 Description

• Manage, mentor, and develop a global Order Management team • Own the global post-signature order management process and ensure timely and accurate booking of customer contracts • Serve as the primary escalation point for complex deal structures and booking exceptions • Review and approve high-value and non-standard transactions • Ensure compliance with booking policies and ASC 606 revenue recognition requirements • Partner with Sales, Finance, Legal, Business Application, Operations, and other teams • Drive process automation and scalability across the Quote-to-Cash lifecycle • Lead Salesforce workflow optimization initiatives • Support monthly and quarterly close activities • Maintain audit-ready documentation and support SOX compliance efforts • Own ARR tracking and deliver performance reporting to Finance leadership • Lead continuous improvement initiatives to drive operational efficiency and stronger controls

🎯 Requirements

• 5+ years of experience in Order Management, Deal Desk, Revenue Operations, Sales Operations, or Quote-to-Cash functions within a SaaS or technology company • 2+ years of people management experience • Strong understanding of SaaS business models, ARR metrics, contract lifecycle management, and Order-to-Cash processes • Working knowledge of ASC 606 revenue recognition principles • Deep expertise with Salesforce, CPQ, Orders, and Approval workflows • Experience supporting global sales organizations and complex deal structures • Strong analytical, organizational, and stakeholder management skills • Experience in cybersecurity or enterprise software preferred • Familiarity with NetSuite ERP preferred • Knowledge of SOX compliance and internal controls preferred • Experience leading automation, transformation, or systems implementation projects preferred • Familiarity with AI tools for workflow automation, data analysis, or revenue operations intelligence preferred • Must currently reside in the US Eastern Time Zone; candidates in Central, Mountain, or Pacific time zones will not be considered

🏖️ Benefits

• Equity, bonus, or other forms of payment may be included, though excluded from the stated compensation estimate • Special accommodations available upon request in all selection phases