IT Lead

🔥 1 minute ago

🏄 California, Connecticut, +3 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $157.5k - $220k / year

⏰ Full Time

🟠 Senior

💻 IT Support

👻 Ghost score 5%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ClassDojo

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

💼 Consulting

📣 Marketing

📚 Education

💰 $125M Series D on 2022-07

Consulting • Marketing • Education

ClassDojo is a communication platform that connects teachers, families, and students, facilitating better engagement and collaboration in educational settings. It offers a suite of tools that allow teachers to communicate with parents, share classroom updates, and support students' social-emotional learning. The platform also features a portfolio function that allows students to share their learning progress with their families. It's widely popular, used by millions of students and parents, and supports multilingual communication. ClassDojo is focused on building communities within classrooms, providing resources for teachers, and ensuring privacy and security for all its users.

📋 Description

• Own ClassDojo's IT function, reporting to the CTO • Manage identity and the employee lifecycle using Okta, Google Workspace, and an HRIS-driven automated pipeline • Operate the Mac-first MDM fleet and maintain near-100% coverage • Maintain 100% passwordless authentication and assist with security incident response • Run onboarding, offboarding, support, AI triage, and self-service operations • Govern a 50+ tool SaaS stack, IT budget, and vendors • Govern Claude and ChatGPT accounts • Use AI and automation to remove manual IT work • Maintain IT-owned SOC 2 controls in an audit-ready state with system-generated evidence • Improve inherited automation, efficiency, documentation, and operational clarity

🎯 Requirements

• Owned and operated IT alone at 200+ staff • Experience with Okta, Google Workspace, Slack, and an HRIS-driven employee lifecycle • Owned a production Mac fleet under MDM, including a migration or baseline rebuild • Administered ChatGPT and Claude or comparable AI tools for a company • Built automations that replaced manual IT work with measurable results • Automate using scripts, APIs, logs, and admin consoles • Practical security judgment and experience in a SOC 2 environment • Direct user support experience with measurable support metrics • Ability to write documentation and explain technical decisions to executives • Ownership mindset • Live in the US, East or West Coast, and be able to travel to San Francisco • AWS IAM Identity Center and Terraform or comparable configuration-as-code experience (bonus) • Experience with office buildouts, BYOD policy rollouts, international contractors, Windows, and ChromeOS (bonus)

🏖️ Benefits

• Distributed/remote work arrangement • Equal employment opportunity • Disability and special-needs accommodations • Compensation considers geographic location, experience, and skillset

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