Deployment Manager – Professional Services

Job not on LinkedIn

🕒 March 2

🏢🏡 New York City – Hybrid

💵 $130k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Clay

WebsiteLinkedInAll Job Openings

11 - 50 employees

✨ The Creative Tool for Growth | Enrich your data, automate personalized outreach, and implement any idea for GTM

📋 Description

• Run structured discovery with a range of personas (ICs to VP/C-level) across RevOps, Marketing Ops, Sales, and CS, translating business goals into clear scopes, requirements, and success metrics • Design end-to-end Clay workflows and architectures that plug into existing GTM stacks (CRM, MAP, data tools) • Build complex workflows in Clay (lists, enrichment, automations, AI prompts, audiences, and reporting) and document them so customers and internal teams can maintain them after handoff • Own implementations from kickoff through go-live: project plans, timelines, communication cadences, and risk management • Align cross-functional enterprise stakeholders, keep projects unblocked, and juggle multiple engagements simultaneously without dropping the details • Lead high-quality working sessions and trainings that make Clay feel approachable and powerful; handle objections and keep engagements focused on outcomes • Identify follow-on opportunities where deeper Clay usage would unlock value; partner with CX and EGS where relevant • Contribute to playbooks, templates, and best practices as we build out the Services org and help shape the bar for future hires • Adapt quickly to an ever-expanding surface area — onboarding customers across new industries and use cases, drawing on light business process consulting skills to map existing workflows, identify inefficiencies, and recommend how Clay can drive meaningful operational improvements

🎯 Requirements

• 3–7+ years in an Enterprise customer-facing, implementation, or consulting role — professional services, solutions consultant, technical CSM/TAM, or similar • Deeply hands-on with GTM tools (Salesforce/HubSpot, Marketo, Outreach/Salesloft, data enrichment, analytics); you enjoy living in the tool • Proven track record running multi-stakeholder projects end-to-end in mid-market or enterprise accounts • Excellent communicator who can simplify complex concepts and drive alignment from hands-on admins to the C-suite • Energized by ambiguity and building from scratch; process-light, outcome-heavy environments are where you thrive • You like being both strategic and in the weeds: happy to lead the meeting and build the workflow • You're an AI multiplier — you instinctively reach for AI tools to extend your own capacity, move faster, and deliver better outcomes for customers; you don't just use AI, you build leverage with it.

🏖️ Benefits

• All employees can work for free with world-class coaches who specialize in creativity, management, and more.