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Program Coordinator

🔥 18 hours ago

🦞 Maine – Remote

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đź’µ $17 - $25 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

🦅 H1B Visa Sponsor

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đź‘» Ghost score 0%

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Logo of CLEAResult

CLEAResult

1001 - 5000 employees

Founded 2003

đź’Ľ Consulting

🏥 Healthcare

📦 Logistics

đź’° Private Equity Round on 2013-06

Consulting • Healthcare • Logistics

CLEAResult is North America's largest provider of energy efficiency, energy transition, and decarbonization solutions, aimed at reducing energy consumption and promoting sustainable practices. They offer a comprehensive suite of services and technologies including energy-efficient product marketplaces, greenhouse gas emission tracking, and strategic energy planning. Their mission is to create an environmentally sustainable world by collaborating with utilities, governments, and private businesses to implement impactful energy-saving measures. CLEAResult also educates and trains individuals in best practices for energy efficiency, supporting a transition from carbon-producing power to clean energy sources.

đź“‹ Description

• Support participants throughout all stages of program enrollment and completion • Serve as the primary point of contact for program participants • Conduct proactive outreach through phone and email • Guide participants through program requirements and processes • Identify participation barriers and provide solutions, resources, and support • Track participant progress and follow up on outstanding items • Maintain accurate participant records and program data using Excel and other tracking systems • Provide customer service and build positive participant relationships • Monitor deadlines, documentation, and participant status • Collaborate with internal teams to address customer needs and resolve issues • Recommend process improvements and share innovative ideas • Provide staff meetings and other program support

🎯 Requirements

• Strong customer service, communication, and relationship-building skills • Demonstrated empathy, patience, and a desire to help others succeed • Proficiency in Microsoft Excel and data tracking • Excellent organizational skills with strong attention to detail • Ability to manage multiple priorities and maintain consistent follow-up • Strong problem-solving and critical-thinking skills • Comfortable communicating with customers by phone and handling a high volume of outreach • Ability to work independently while maintaining accountability for results • Comfortable working with diverse populations and underserved communities • Payment processing • Data entry, gathering and tracking data, and assuring data quality • Exporting predesigned reports • If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations • Applicants must be authorized to work in the United States without employer sponsorship or support • Successful hires must pass pre-employment checks

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Company-paid health care concierge service • 401(k) with company match • Paid vacation, sick, personal and parental leave time • Paid Volunteer Time • Employee Recognition Program with gift card redemption • Employee Assistance Program • Access to on-demand training courses

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