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Program Coordinator

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🔥 0 minutes ago

🏛️ District of Columbia, Washington – Remote

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💵 $70k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of Pan Asia Resources

Pan Asia Resources

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Pan Asia Resources is a consulting firm specializing in workforce solutions, operating nationwide from its base in the DC Metro area. As a women-owned company, it offers expertise across various industries, focusing on enhancing workforce strategies for its clients. The firm emphasizes its advantages in process and client service, seeking to become a valued partner in workforce management solutions.

📋 Description

• Provide day-to-day operational support for an enterprise acquisition early-career and internship program serving approximately 10 to 25 participants • Coordinate participant pre-arrival and onboarding activities, communications, checklists, orientations, guidance, materials, access dependencies, and follow-up • Maintain participant rosters, baseline records, progress records, calendars, templates, procedures, contact lists, learning records, action logs, and transition materials • Establish communication channels, respond to routine inquiries, distribute announcements and reminders, and route policy or personnel questions to authorized Government officials • Coordinate cohort meetings, orientations, workshops, speaker sessions, leadership engagements, peer-learning events, networking, mission briefings, capstone activities, and communities of practice • Manage invitations, registration, attendance, materials, logistics, meeting notes, action items, follow-up communications, and event records • Support Individual Development Plans and developmental roadmaps covering learning, assignments, mentoring, rotations, competencies, career and certification milestones, goals, and target dates • Coordinate mentor and mentee onboarding, matching support, meetings, engagement tracking, surveys, feedback, and follow-up actions • Support rotational and developmental assignments by coordinating objectives, schedules, stakeholders, communications, feedback, completion evidence, and outcome records • Apply approved status criteria to identify participants who are on track, at risk, or behind; document information and escalate concerns • Administer surveys, compile responses, identify recurring themes, and support participant-experience improvements • Validate program data, correct discrepancies, maintain version history, and provide inputs to dashboards and reports • Prepare status updates, participant summaries, meeting materials, monthly report inputs, milestone and risk reports, survey summaries, briefing content, and quarterly/annual review documentation • Track commitments, deliverables, decisions, risks, issues, dependencies, and milestones; follow up and escalate concerns • Protect applicant and employee information and follow federal privacy, information-security, records-management, system-access, and Section 508 requirements • Meet required service levels for participant and stakeholder responses, record updates, escalations, data corrections, and meeting documentation

🎯 Requirements

• At least 3 years of professional experience in program coordination, participant services, cohort management, workforce development, training administration, internship or fellowship support, employee development, or a related field • Bachelor's degree in public administration, human resources, business, education, communications, organizational development, or a related field; equivalent relevant experience may be considered • Experience coordinating onboarding, orientations, meetings, events, learning activities, or participant programs with multiple stakeholders and deadlines • Experience maintaining rosters, schedules, participant records, milestone trackers, action logs, survey data, status reports, or comparable operational records • Strong organizational and follow-through skills, including managing concurrent activities, changing priorities, dependencies, and time-sensitive participant needs • Excellent written and verbal communication skills, professional judgment, attention to detail, and a service-oriented approach • Ability to recognize and escalate risks without making decisions reserved for Government supervisors, human resources officials, or program leadership • Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, Teams, and SharePoint or comparable platforms • Experience with a learning-management system, CRM, applicant-tracking system, survey platform, event-management tool, dashboard, or comparable program technology • Ability to handle participant, applicant, employee, and program information with discretion and comply with privacy, security, accessibility, records, and system-access requirements • Ability to satisfy applicable federal suitability, onboarding, confidentiality, and information-handling requirements • Must be in the contiguous United States and available to travel to Washington, DC and other locations occasionally/as needed

🏖️ Benefits

• Medical, dental, and vision insurance • Flexible Spending Account (FSA) • Paid time off • Commuting reimbursement • 401(k) with matching • Wellness subsidies • LTD/STD/AD&D insurance • Salary plus incentive/bonus compensation • Work-life balance focus

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