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Senior Account Manager

🔥 19 hours ago

🗽 New York – Remote

infoinfo

💵 $74k - $111k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on CLEAResult's careers page, not through a job board

First seen by Remote Rocketship 19 hours ago

Still open on CLEAResult's site. Checked 33 minutes ago.

Logo of CLEAResult

CLEAResult

1001 - 5000 employees

Founded 2003

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Private Equity Round on 2013-06

Consulting • Healthcare • Logistics

CLEAResult is North America's largest provider of energy efficiency, energy transition, and decarbonization solutions, aimed at reducing energy consumption and promoting sustainable practices. They offer a comprehensive suite of services and technologies including energy-efficient product marketplaces, greenhouse gas emission tracking, and strategic energy planning. Their mission is to create an environmentally sustainable world by collaborating with utilities, governments, and private businesses to implement impactful energy-saving measures. CLEAResult also educates and trains individuals in best practices for energy efficiency, supporting a transition from carbon-producing power to clean energy sources.

📋 Description

• Recruit new Participating Contractors through community business leader events and meetings • Onboard new Participating Contractors, collect documentation, and provide onboarding training • Conduct regular and supplementary Participating Contractor training • Coordinate translation services for training installers and non-native-English-speaking contractor staff • Manage quarterly contractor allocations and performance • Lead regular contractor meetings to review project pipelines and monitor progress toward program goals • Conduct at least quarterly on-site visits at larger contractor locations • Provide performance feedback and encourage contractor improvement • Address contractor underperformance and manage disciplinary action when necessary • Draft contractor correspondence regarding deadlines, announcements, and program changes • Respond to failed inspections, payment inquiries, and other project-specific items • Address contractor complaints and manage escalations • Organize semi-annual in-person contractor events and bi-monthly webinars • Gather and document contractor lessons learned and feedback for internal staff and companies • Develop and maintain contractor ratings • Maintain an accurate contractor list for the company’s “Find a Contractor” web functionality • Manage annual and bi-annual recertifications

🎯 Requirements

• 5-8 years of relevant experience • Bachelor’s degree preferred • Knowledge of Weatherization, HVAC or Building Construction preferred • BPI, OSHA & EPA Lead certifications preferred, yet not required; or ability to obtain/pass skills test once hired • Ability to explain programmatic information in an easy-to-understand way • Strong listening, verbal, and written communication skills • Consistently friendly, positive, and respectful communications, even under pressure • Ability to develop and maintain positive interpersonal relationships • Excellent organization, record-keeping, and time management skills • Experience with Microsoft Office preferred, or ability to learn Outlook, Excel, and OneDrive • Proficiency with mobile applications • Ability to pass level 1 and level 2 background checks and drug screening • Valid driver’s license with reliable transportation and no history of major driving infractions • If applicable, meet all DOT qualification requirements and comply with applicable federal, state, and local transportation regulations • Must be authorized to work in the United States without employer sponsorship or support

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Company-paid health care concierge service • 401(k) with company match • Paid vacation, sick, personal and parental leave time • Paid Volunteer Time • Employee Recognition Program – convert recognition points into gift cards • Employee Assistance Program • Access to on-demand training courses • Training provided and certifications funded for the right candidate

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