Account Manager

Job not on LinkedIn

🔥 17 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 15%

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Conducive Consulting

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Conducive Consulting is a cybersecurity systems integrator that offers comprehensive cybersecurity solutions and Splunk professional services. The company specializes in providing Security Operations Center (SOC) solutions, Managed Detection and Response (MDR), Security Orchestration and Automated Response (SOAR), and compliance consulting to enhance the cybersecurity posture of their clients. As a Splunk partner since 2012, Conducive Consulting offers expert-level services, including Splunk managed services and on-demand support, focusing on maximizing the value and efficiency of Splunk implementations. The company is dedicated to customer service and has developed the Conducive Compass program to provide personalized, strategic guidance to their clients, ensuring their success in navigating the complex cybersecurity landscape. Conducive Consulting has partnered with leading technology providers such as ZScaler, JumpCloud, OKTA, ProofPoint, Tenable, and CrowdStrike to deliver best-in-class security solutions.

📋 Description

• Own end-to-end commercial retention and account health across approximately 50 public sector accounts • Track contract expiration dates, funding windows, and fiscal year-end deadlines • Lead quarterly business reviews assessing system utilization, platform health, SLA metrics, and future architecture roadmaps • Collaborate with delivery consultants and engineering teams to identify and remediate operational or adoption blockers • Identify and close capacity ingest upgrades, additional workload licensing, and module additions across Splunk and associated observability/SIEM ecosystems • Scope and position technical consulting packages, cloud migrations, architecture modernizations, and bespoke implementation projects • Pitch and secure multi-year managed operations, continuous administration, monitoring support, and staff augmentation agreements • Lead opportunities from identification through technical scoping, proposal and SOW drafting, commercial negotiations, and contract closure • Partner with Solutions Architects and Sales Engineers on technical discovery, architectural reviews, and solution demonstrations • Translate agency compliance mandates, logging bottlenecks, and security directives into actionable technical workstreams • Navigate government purchasing channels, state term contracts, piggyback mechanisms, GSA schedules, and sole-source justification requirements • Maintain audit-ready CRM documentation and deliver dependable monthly and quarterly revenue forecasts

🎯 Requirements

• Bachelor's degree from an accredited college or university • Minimum of 5 years of professional experience directly within enterprise logging, SIEM, or observability domains (e.g., Splunk, Elastic, Datadog, Microsoft Sentinel) • Demonstrated success in a dedicated Account Management or Commercial Customer Success role with dual quota accountability for renewals and net-new expansions • Direct experience managing relationships and contracts within state, local, higher education (SLED), or federal government accounts, including understanding of fiscal budget cycles • Solid foundational understanding of SIEM/logging architectures, data onboarding, ingestion volume sizing, and compliance frameworks to independently lead initial qualification conversations • High standard of organizational diligence, contract tracking rigor, and disciplined pipeline governance • Splunk Core Certified Power User, Advanced Power User, or equivalent platform credentials (preferred) • Proven background structuring blended deals combining software licenses, advisory consulting SOWs, and recurring managed services (preferred) • Working knowledge of major public sector contract vehicles, including NASPO ValuePoint, GSA Schedule 70/MAS, OMNIA, and state-wide master contracts (preferred)

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